Senior UX Designer — Global DTC Experiences

Ninjakitchen; Leeds, Greater London; Hybrid; GBP 60,000 - 95,000; Full time

Job summary

SharkNinja in Leeds or London is seeking a strategic, senior UX designer to join our Global Digital Store Centre of Excellence. This role will shape and deliver best-in-class experiences across our global direct-to-consumer websites.

You will combine strategic thinking with hands-on design craft, lead end-to-end UX from research to high-fidelity UI, and partner with Product, Engineering, Creative, Marketing, CRO and Analytics to elevate the SharkNinja brand online.

Qualifications

• Senior UX Designer to join our Global Digital Store Centre of Excellence.

Responsibilities

• Lead the end-to-end UX design process from discovery through research, flows, wireframes, prototypes, and high-fidelity UI.
• Translate complex customer and business needs into intuitive, engaging and commercially effective digital experiences.
• Create clear user journeys, interaction models and prototypes that communicate design intent to stakeholders and engineering teams.
• Balance customer needs, brand expression, commercial objectives and technical constraints throughout the design process.
• Deliver high-quality, responsive and mobile-first experiences across SharkNinja’s global DTC ecosystem.
• Plan and conduct user research, usability testing, customer interviews and other qualitative research to uncover customer needs and experience friction.
• Leverage analytics, session replay, surveys and customer research to inform design decisions.
• Synthesize research into clear insights and actionable recommendations that influence product direction.
• Champion the voice of the customer across cross-functional teams and ensure customer needs remain central.
• Validate concepts and designs throughout the development process.
• Partner with CRO and Analytics teams to identify friction, opportunities and areas for experience improvement.
• Develop UX solutions designed to improve conversion and engagement.
• Support A/B testing and experimentation programs and use findings to validate hypotheses.
• Use quantitative and qualitative data to evaluate design performance and inform iteration.
• Establish clear success measures for initiatives and connect design decisions to outcomes.
• Contribute to defining the global UX vision, principles and roadmap and maintain design systems and Figma libraries.

Skills

UX design

User research

Prototyping

Interaction design

Figma expert

Cross-functional collaboration

Tools

Figma

Job description

SharkNinja in Leeds or London is seeking a strategic, senior UX designer to join our Global Digital Store Centre of Excellence. This role will shape and deliver best-in-class experiences across our global direct-to-consumer websites.

You will combine strategic thinking with hands-on design craft, lead end-to-end UX from research to high-fidelity UI, and partner with Product, Engineering, Creative, Marketing, CRO and Analytics to elevate the SharkNinja brand online.