Senior UX Designer - Global DTC Experience

Sharkninja; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

SharkNinja product discounts

Learning Programs

Job summary

SharkNinja is seeking a Senior UX Designer for our Global Digital Store to shape and deliver remarkable user experiences across our direct-to-consumer websites. You will blend strategy with hands-on design, guiding the end-to-end experience from discovery to final UI.

You will collaborate with Product, Engineering, Creative, Marketing and Analytics to elevate global UX standards, participate in design reviews, and contribute to scalable design systems. Leeds or London, in-office 3 days/week.

Qualifications

• 5+ years of experience in UX or Product Design, ideally within a fast-paced ecommerce or DTC environment.
• A strong portfolio demonstrating end-to-end UX design, from research and journey definition through wireframes, prototyping, UI and shipped digital experiences.
• Expert-level proficiency in Figma, including prototyping, components, libraries and design systems.
• Strong understanding of user research methods and experience planning and conducting research independently.
• Experience using analytics, CRO and experimentation to inform and evaluate design decisions.
• Experience contributing to and evolving scalable design systems.
• Strong analytical skills with the ability to translate quantitative and qualitative findings into actionable design improvements.
• Excellent presentation, storytelling and stakeholder-management skills.
• Highly organized and comfortable managing multiple projects in a fast-paced environment.

Responsibilities

• Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high-fidelity UI and final engineering handoff.
• Translate complex customer and business needs into intuitive, engaging and commercially effective digital experiences.
• Create clear user journeys, interaction models and prototypes that communicate design intent to stakeholders and engineering teams.
• Balance customer needs, brand expression, commercial objectives and technical constraints throughout the design process.
• Deliver high-quality, responsive and mobile-first experiences across SharkNinja’s global DTC ecosystem.
• Plan and conduct user research, usability testing, customer interviews and other qualitative research to uncover needs and friction.
• Leverage analytics and experimentation to inform design decisions and validate hypotheses.
• Synthesize research into clear insights and actionable recommendations that influence product direction.
• Champion the voice of the customer across cross-functional teams and ensure customer needs remain central to decisions.
• Develop UX solutions to improve conversion, engagement and customer satisfaction.

Skills

5+ years UX Design

Portfolio

Figma

User research

Analytics

A/B testing

Interaction design

Responsive design

Accessibility

Stakeholder management

Design systems

Project management

Tools

Figma

Job description

SharkNinja is seeking a Senior UX Designer for our Global Digital Store to shape and deliver remarkable user experiences across our direct-to-consumer websites. You will blend strategy with hands-on design, guiding the end-to-end experience from discovery to final UI.

You will collaborate with Product, Engineering, Creative, Marketing and Analytics to elevate global UX standards, participate in design reviews, and contribute to scalable design systems. Leeds or London, in-office 3 days/week.