Senior User Researcher

JR United Kingdom; West Midlands Combined Authority; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading company in public health is seeking a User Researcher to uncover user insights through various research methods. This role involves championing human-centered design, working closely with product teams, and directly impacting product development in a fast-paced environment. The ideal candidate will have proven experience in user research within the health tech sector and strong communication skills.

Qualifications

• Proven experience as a User Researcher in health tech or public sector.
• Strong understanding of GDS principles and public sector user research.
• Ability to manage multiple projects while collaborating in a team.

Responsibilities

• Conduct user research, including interviews, surveys, and usability testing.
• Translate research findings into actionable insights for product and design.
• Collaborate with cross-functional teams to influence product development.

Skills

Qualitative research methods

Quantitative research methods

Communication

Data analysis

Job description

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Location; Remote (occasional travel to Leeds)

Sector; Public Health

In this User Researcher contract role, you'll:

• Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and experiences of healthcare professionals and patients.
• Be the champion of human-centred design: Analyse research findings and translate them into actionable insights for our product and design teams.
• Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development.
• Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product roadmap and impact real people's lives.

The Ideal User Researcher Candidate:

• Proven experience as a User Researcher, ideally within the health tech or public sector domain.
• A strong understanding of GDS principles and the public sector user research landscape.
• Expertly skilled in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis.
• A clear, concise communicator who can present research findings to diverse stakeholders.
• Ability to work independently and manage multiple projects while collaborating effectively within a team.
• BPSS clearance is required for this role.