Senior User Experience Designer

Zebra People | B Corp; Greater London; Hybrid; GBP 36,000 - 70,000; Full time

Job summary

Zebra People | B Corp is partnering with an established digital experience agency to hire a Senior UX Designer with strong end-to-end UX capability and confident client-facing skills. This hands-on role focuses on turning complex digital experiences into intuitive, usable and commercially effective solutions.

You’ll lead research, journey mapping, wireframes, prototypes and usability testing, collaborating with UI Designers and Engineers to deliver ideas through to production in a London hybrid

Qualifications

• Strong commercial experience in UX or Experience Design.
• Agency experience across multiple client accounts is preferred.
• End-to-end UX capability from discovery through delivery.
• Ability to own projects and present to clients and senior stakeholders.
• Experience facilitating workshops and shaping briefs.
• Ability to turn insight into practical design solutions.

Responsibilities

• Lead UX work from discovery through to delivery.
• Conduct user research and synthesize findings.
• Create user flows, journey maps, wireframes and prototypes.
• Run usability testing and apply insights to improve experiences.
• Translate complex requirements into intuitive user journeys.
• Collaborate with UI Designers and Engineers to drive delivery.
• Present thinking, recommendations and design rationale to clients and stakeholders.
• Facilitate workshops, shape briefs and product direction.
• Identify opportunities from research and data to inform decisions.
• Contribute to design systems and cross-functional standards.

Skills

End-to-end UX

Client-facing

UX research

Journey mapping

Wireframing

Prototyping

Usability testing

Stakeholder presentation

Workshop facilitation

Product thinking

Collaboration with UI/Eng

Job description

We’re partnering with an established digital experience agency to find a Senior UX Designer with strong end-to-end UX capability and confident client-facing skills.

This is a hands-on role for someone who enjoys taking complex digital experiences and making them intuitive, usable and commercially effective. You’ll work across research, journey mapping, wireframing, prototyping and usability testing, collaborating closely with clients, UI Designers and Engineers to take ideas through to delivery.

The role

As a Senior UX Designer, you’ll take ownership of projects across the full UX process, from early discovery and research through to detailed design and implementation.

You’ll work within a fast-paced agency environment, helping shape complex digital products while also building strong client relationships and contributing to the wider direction of the work.

You’ll be involved in:

• Leading UX work from discovery through to delivery
• Conducting and synthesising user research
• Creating user flows, journey maps, wireframes and prototypes
• Running usability testing and using insight to improve experiences
• Turning complex requirements into simple, intuitive user journeys
• Working closely with UI Designers and Engineers to bring ideas into production
• Presenting thinking, recommendations and design rationale to clients and senior stakeholders
• Facilitating workshops and helping shape briefs and product direction
• Using research, data and customer insight to identify opportunities and inform decisions
• Contributing to design systems, patterns and standards
• Working collaboratively within a cross-functional squad

The candidate

We’re looking for someone who is genuinely Senior, hands-on and comfortable taking ownership, but who also enjoys working as part of a wider team.

Essential experience:

• Strong commercial experience in UX or Experience Design
• Agency experience, ideally working across multiple client accounts
• Strong end-to-end UX experience across research, journey mapping, wireframing, prototyping and usability testing
• Experience owning projects rather than contributing as a small part of a much larger programme
• Confidence presenting to clients and senior stakeholders
• Experience facilitating workshops and shaping briefs
• Strong product thinking and the ability to turn insight into practical design solutions
• Experience working closely with UI Designers and Engineers through delivery
• Strong communication and stakeholder management skills
• Comfortable working at pace in a collaborative environment

Desirable:

• Experience within retail or e-commerce
• Experience working on complex transactional products
• B2B or enterprise product experience
• Experience contributing to design systems
• Experience identifying opportunities within client accounts and helping expand the scope of work
• Experience working with large-scale digital platforms or complex customer journeys

The role is London hybrid, with around 2 days per week in the office, and is paying up to £70k.