Senior UPS & Data Center Field Engineer – EMEA

Delta Electronics EMEA; Hemel Hempstead; On-site; GBP 55,000 - 75,000; Full time

Job summary

Delta Electronics EMEA is seeking a Field Service Engineer – UPS (Data Center Segment) to deliver high-quality service, technical expertise and customer support for UPS and DCS products. The role blends hands-on technical work with knowledge leadership across the EMEA region.

You will lead complex service activities, troubleshoot high‑power systems, provide escalated support, and contribute to product improvements through root‑cause analysis and documentation. Travel across the EMEA is required.

Qualifications

• Degree in Electrical Engineering or similar.
• Experience with data-centre UPS or power‑electronics systems.
• Familiarity with SCADA/BMS systems.
• Strong communication skills, written and verbal.
• Willingness to travel across EMEA.
• Fluency in English; other languages beneficial.

Responsibilities

• On-site diagnostics, troubleshooting, repair and maintenance of Delta UPS and data‑centre power products.
• Lead Level 2–Level 5 commissioning, system start-ups, performance testing, and installation verification.
• Provide escalated technical support for critical customer incidents.
• Conduct root-cause analysis and feed insights back to engineering and product teams.
• Deliver technical training programs to Delta field service engineers, partners and customers.
• Develop training materials, troubleshooting guides and best-practice procedures.
• Serve as SME for DCS products.
• Create and maintain service-related technical documentation.
• Define scope of work for installation, commissioning and maintenance.

Skills

Electrical engineering

SCADA/BMS familiarity

High-power troubleshooting

English fluency

EMEA travel readiness

Communication skills

Education

Bachelor's degree in Electrical Engineering or similar

Job description

Delta Electronics EMEA is seeking a Field Service Engineer – UPS (Data Center Segment) to deliver high-quality service, technical expertise and customer support for UPS and DCS products. The role blends hands-on technical work with knowledge leadership across the EMEA region.

You will lead complex service activities, troubleshoot high‑power systems, provide escalated support, and contribute to product improvements through root‑cause analysis and documentation. Travel across the EMEA is required.