senior travel executive - Corporate

TAG; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary and incentive

Private medical and dental insurance

Wellness/EAP programme

Employee discounts

Enhanced employer pension

Service-based holiday entitlement

Job summary

TAG provides high-touch, personalised travel and event management services to leading names worldwide, delivering discreet, precise travel for executives. We seek a Senior Travel Executive in Greater London to support VIP travel for private investment firms and financial institutions, ensuring seamless itineraries across global destinations.

You will analyse requests, price options, and secure air, rail, and hotel bookings while maintaining exceptional documentation.

Qualifications

• 3+ years of relevant experience within a travel management company
• GDS experience (Galileo preferred)
• Proven working knowledge and experience of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings
• Experience handling VIP, entertainment clients and/or group travel

Responsibilities

• Manage VIP client travel needs and preferences with discretion and service.
• Analyse enquiries and plan itineraries, meeting budgets and specific requirements.
• Fully service VIP enquiries, bookings and ticketing with high-quality documentation.
• Report, investigate and resolve errors or client complaints to high standards of customer service.
• Oversee Quality Control (QC) procedures and tasks.
• Process complex reissues and pricing records accurately.
• Negotiate the best rates with vendors to reduce client expenditure and maximise profitability.

Skills

Travel management

VIP client handling

Negotiation

Customer service

Multi-city itineraries

Tools

GDS Galileo

Job description

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you're looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Senior Travel Executive Overview

Our consultants support some of the world’s most prestigious private investment firms and financial institutions. These clients operate at the highest level of global finance, where travel is fast-paced, international and often time-critical. Managing their travel programmes means working in a high-trust environment where discretion, precision and proactive service are essential. From complex multi-city itineraries to dynamic investor roadshows that span multiple cities and tight schedules, our consultants play a vital role in keeping executives and investment teams moving seamlessly across the globe. It's an exciting opportunity to work at the heart of global finance, build trusted relationships, and deliver the exceptional, high-touch service that defines TAG.

This position ensures the highest possible standards are always delivered with a personalised and individual approach to each client.

You’ll team up with colleagues across the globe to drive exciting company initiatives and uncover smarter, more innovative ways of working.

Responsibilities & Duties

• Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs.
• Analyse all enquiries and requests received from clients and decide on the best options to offer. Formulate logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
• Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation. Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations.
• Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service.
• Manage Quality Control (QC) procedures and tasks.
• Process complex reissues and pricing records accurately
• Negotiate the best rates and deals from vendors to reduce client expenditure. Assess all potential revenue and income streams for maximum company profitability.

Qualifications

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We're a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

• 3+ years of relevant experience within a travel management company
• GDS experience (Galileo preferred)
• Proven working knowledge and experience of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings
• Experience handling VIP, entertainment clients and/or group travel

Experience TAG Perks

• Competitive salary and incentive structure
• Private medical and dental insurance
• Wellness/EAP programme
• Employee discounts
• Enhanced employer pension contributions
• Service-based holiday entitlement

We are committed to offering an equal opportunity for all employees and applicants.

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• ABTA
• AFTA
• ATOL
• BTA Member
• CT Partners
• EarthCheck - Bronze Benchmarked
• First Travel Group
• IATAN
• isla. Member
• PCI
• The Advantage Travel Partnership
• Virtuoso