Senior Travel Consultant

BCD Travel; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

Join a leading travel management company as a Senior Travel Agent where you’ll play a key role in assisting clients with travel arrangements. You will leverage your understanding of the travel industry to provide expert consultation and ensure compliance with policies. This remote position offers flexible working hours and opportunities for career growth, all within an inclusive environment that supports work-life balance.

Benefits

Flexible working hours

Opportunities to grow your skillset and career

Generous vacation days

Wellbeing tools

Travel industry discounts

Inclusive work environment

Qualifications

• Working knowledge of the travel industry, policies, procedures, and processes.
• Strong verbal and written communication skills in English.

Responsibilities

• Search and confirm travel reservations for the customer.
• Provide consultation on client travel policies and regulations.
• Maintain knowledge of various travel industries.

Skills

Customer Service

Communication

Knowledge of Travel Policies

Tools

GDS Amadeus

Job description

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Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Senior Travel Agent (Remote)

Full time, United Kingdom

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent , you will

Search and confirm travel reservations for the customer

Strong understanding of a client travel policy and can consistently provide consultation to the customer

Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

Provide the client with the required industry information, such as low fares, exchange costs, and penalties

Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

Working knowledge of the travel industry, policies, procedures, and processes

Advanced skills in GDS Amadeus

Strong verbal and written communication skills in English

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].

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