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Senior Travel Consultant

BCD Travel

England

Remote

GBP 30,000 - 50,000

Full time

Today

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Job summary

BCD Travel is seeking a Senior Travel Consultant to serve as the face of the company, providing exceptional customer service and travel solutions for clients. This full-time position offers a remote working opportunity, with a focus on client satisfaction and operational efficiency within the travel industry. Join a market leader and enjoy flexible hours, professional growth, and a supportive work environment.

Benefits

Flexible working hours and remote opportunities

Opportunities for skillset and career growth

Generous vacation days

Inclusive work environment

Qualifications

Extensive Travel Agent experience required.
Strong verbal and written communication skills in English.
Working knowledge of policies, procedures, and travel industry processes.

Responsibilities

Search and confirm travel reservations for clients.
Provide consultation regarding travel policies.
Fulfill requests for regulations like DOT and TSA.

Skills

Customer service

Communication

Problem-solving

Education

Travel industry knowledge

Experience in travel agency

Tools

GDS Amadeus

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Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Senior Travel Agent (Remote)

Full time, United Kingdom

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About You

Extensive Travel Agent experience
Working knowledge of the travel industry, policies, procedures, and processes
Advanced skills in GDS Amadeus
Strong verbal and written communication skills in English

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Travel Arrangements

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