Senior Transport Shift Manager

GB Recruitment (England, Scotland, Wales); Fazeley; In loco; GBP 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free on-site parking

33 days annual leave

Discretionary bonus

Pension scheme: 8% employer + 4%员工

GP consultations (24/7)

Discounts and financial benefits

Descrizione del lavoro

DHL Supply Chain is hiring a Senior Transport Shift Manager for our Tamworth site. You will lead a large driver fleet, drive end-to-end transport operations, and report on contractual KPIs to optimise performance.

You’ll coach teams, conduct performance reviews, and collaborate with customers and internal teams to deliver operational excellence. A CPC qualification and UK driving licence are essential, with on-call weekend duties.

Competenze

• Experience in transport management at senior level is essential.
• Hold a valid International Transport Manager CPC qualification or be willing to obtain it.
• UK driving licence is required for occasional site visits.

Mansioni

• Lead a team of First Line Managers and 134 drivers across a large fleet site.
• Support end-to-end transport operations, ensuring safe, efficient performance.
• Track and report KPIs, identify root causes and implement corrective actions.
• Conduct 1-2-1s, coaching and succession planning.
• Produce customer-facing reports and performance updates.
• Build relationships with internal/external stakeholders to drive excellence.
• Act as escalation point for queries, discipline and HR processes.
• Coordinate admin, returns, POD, agency labour and recruitment activities.
• Be on call every other weekend and respond/visit site when required.

Conoscenze

Team leadership

Analytical skills

Stakeholder management

Coaching & development

Performance reviews

Formazione

International Transport Manager CPC

Descrizione del lavoro

Position: Senior Transport Shift Manager
Location: Tamworth
Grade: RCS.
Shift patterns: Monday-Friday.
Evening shift (14:00-22:00)
Contract Type: Permanent (Full-Time)

We're seeking an experienced Senior Transport Shift Manager to join our Tamworth site, working closely with our customer to deliver outstanding transport performance. If you thrive under pressure, remain calm in demanding situations, and are passionate about leading successful teams, this could be the role for you.

WHAT YOU'LL DO

• Managing a team of First Line Managers and 134 driver for one of the largest fleet Network Transport Solutions sites
• Support the end-to-end transport operation, ensuring safe, efficient and sustainable performance while consistently delivering exceptional service to customers
• Track, analyse and report on key contractual and operational KPIs, identifying root causes of failures and implementing corrective actions to improve performance
• Deliver team member performance reviews (1-2-1's), development and/or succession planning, providing coaching as appropriate
• Produce customer-facing reports, presentations and performance updates, including contractual metrics, service levels, CO commitments and business performance reviews
• Build strong relationships with internal and external stakeholders to deliver operational excellence
• Act as the first point of escalation for queries, coaching/training, performance reviews, investigations, HR processes and decision making (Disciplinaries/grievances/dismissals)
• Manage operational support functions, including administration teams, returns and POD processes, agency labour coordination, recruitment activities and network improvement plans to support the ongoing success of the contract
• Point of contact for the direct customer - You will be on call every other weekend and will be expected to respond and/or attend site, if required (additional allowance will be implemented)

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous Transport management experience (Senior Transport Shift Manager/Transport Manager or similar) is essential
• Hold a valid International Transport Manager CPC qualification or willing to obtain
• Are natural motivators who can lead, engage, develop, influence and inspire teams while creating a positive and inclusive work culture
• Analytical and methodical, able to support recommendations with accurate data
• Have significant experience managing large-scale transport operations, including fleet management, driver populations and operational delivery
• Thrive in fast-moving and pressurised logistics environments and can confidently balance customer expectations with operational priorities
• Enjoy working collaboratively with customers, operational teams and support functions
• Must hold a valid UK driving license for infrequent visits to our customer site in Worksop (Manton Wood)

WHY JOIN US?

• Free on-site parking
• 33 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.