Senior Transformation Lead: Healthcare Improvement

Chelwest; Greater London; On-site; GBP 75,000 - 86,000; Full time

Job summary

Chelsea & Westminster NHS Foundation Trust is seeking a Transformation Delivery Manager to drive improvement projects across its two main hospital sites and community services. The role requires strong project management, improvement methodologies, and stakeholder engagement to deliver measurable benefits for patients and staff.

The post holder will co-ordinate a transformation team, support QI training, and use benchmarking data to identify opportunities for change.

Qualifications

• Educated to degree level or equivalent experience, with significant management experience.
• Track record of continuous professional and management development.
• Experience of delivering transformation, service improvement, CIPs.
• Experience of measurement systems and understanding of the role of measurement in improvement and transformation.
• Knowledge and experience of strategies for disseminating best practice and learning related to transformation, improvement and CIPs.
• Ability to work with teams to achieve agreed goals.
• Managing interaction – involves others and is able to work in co-operative teams in which group members feel valued and empowered and have shared goals.
• Operational management experience, particularly in acute hospital settings.

Responsibilities

• Lead the planning, delivery, and evaluation of transformation and improvement projects across the Trust.
• Apply recognised project management methodologies (e.g., PRINCE2, Agile) to ensure effective delivery.
• Build and maintain strong relationships with key stakeholders, facilitating collaboration and buy-in.
• Manage project risks, issues, and dependencies, ensuring timely resolution and escalation where necessary.
• Support staff through change, providing clear communication, training, and engagement to embed new ways of working.
• Oversee projects related to health improvement and health inequalities as well as help embed this within business as usual.
• Being a Trust expert on the use of quality improvement methodology to drive improvement.
• Participate in Acute Provider Group-wide work programmes and where appropriate to provide transformation support to specific and agreed Group-wide projects.

Skills

Project management

Change management

Stakeholder engagement

Agile methodologies

MS Office

Education

Degree level education

Continuous professional development

Tools

PRINCE2

Job description

Chelsea & Westminster NHS Foundation Trust is seeking a Transformation Delivery Manager to drive improvement projects across its two main hospital sites and community services. The role requires strong project management, improvement methodologies, and stakeholder engagement to deliver measurable benefits for patients and staff.

The post holder will co-ordinate a transformation team, support QI training, and use benchmarking data to identify opportunities for change.