Internal Sales & Tendering Engineer – Pumps

Ebro Electronic GmbH; Nottingham; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Xylem in the United Kingdom is seeking an Internal Sales Tendering Engineer to support the Tendering Team in handling customer enquiries, interpreting questions, and ensuring high service levels. The role collaborates with internal and external stakeholders and requires careful record-keeping and process adherence, within a hybrid working arrangement.

You'll gain exposure to engineering environments, potentially water industry systems, and you'll contribute to KPI attainment while developing

Qualifications

• Experience in an engineering environment, ideally water industry
• Experience with bespoke systems (SAP S/4HANA) advantageous
• Customer service experience handling enquiries or complaints
• Experience in fast-paced, telephone-based customer interactions
• Fluent in spoken and written English

Responsibilities

• Answer customer enquiries via phone or email
• Interpret customer questions and data
• Support Tendering Team to deliver high customer service levels
• Maintain records and procedures as required
• Collaborate with internal and external stakeholders to ensure timely responses

Skills

Willingness to learn

Ask questions

Numerate

Effective communicator

People skills

Organised

Continuous improvement mindset

Cross-boundary collaboration

Inspiring accountability

English proficiency

Engineering experience

Tools

SAP S/4HANA

Job description

Xylem in the United Kingdom is seeking an Internal Sales Tendering Engineer to support the Tendering Team in handling customer enquiries, interpreting questions, and ensuring high service levels. The role collaborates with internal and external stakeholders and requires careful record-keeping and process adherence, within a hybrid working arrangement.

You'll gain exposure to engineering environments, potentially water industry systems, and you'll contribute to KPI attainment while developing