Senior Teleoperations Lead

TSMG Holding; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

TSMG Holding is looking for an experienced Senior Teleoperations Lead in Greater London. This role involves overseeing robotics operations teams dedicated to AI training and robotic testing while ensuring best practices in quality and safety.

The ideal candidate will demonstrate strong operational leadership in robotics or mission-critical environments, coordinating effectively with various stakeholders. Join us to drive the future of teleoperation in an innovative company.

Qualifications

• Proven experience in managing teams in robotics or technical operations.
• Strong communication skills to liaise with multiple stakeholders.
• Familiarity with mission-critical environments.

Responsibilities

• Oversee robotics operations teams supporting AI training and robotic testing.
• Ensure operational excellence and maintain quality standards.
• Coordinate between field operations, engineering teams, and clients.

Skills

Operational leadership

Robotics and autonomous systems

Team management

Quality and safety standards

Job description

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission‑critical programs.

Key Responsibilities

Team Leadership

• Lead and coordinate teleoperations teams across multiple shifts
• Manage daily staffing and operational coverage