Senior Teleoperations Lead

TSMG Holding; Cambridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

TSMG Holding in Cambridge is looking for a Senior Teleoperations Lead to coordinate robotics operations teams supporting AI training and commercial deployment programs. The role involves ensuring operational excellence and safety standards while serving as the primary contact between operations and engineering teams.

The ideal candidate combines leadership skills with a strong background in robotics and technical operations, making a significant impact on mission-critical programs.

Qualifications

• Strong operational leadership skills.
• Experience in managing teams in robotics or technical operations.
• Passion for emerging technologies.

Responsibilities

• Oversee robotics operations teams supporting AI training.
• Ensure operational excellence and safety standards.
• Coordinate teleoperation teams and manage staffing.

Skills

Operational leadership

Team management

Robotics experience

Technical operations

Job description

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission‑critical programs.

Key Responsibilities

Team Leadership

• Lead and coordinate teleoperations teams across multiple shifts
• Manage daily staffing and operational coverage