Senior Telecom Transformation & Delivery Director

Cyient; England; On-site; GBP 120,000 - 180,000; Full time

Job summary

Cyient is seeking a Program Director to lead a large, multi-functional managed services program for a major UK Mobile Network Operator. You will oversee delivery across network optimization, performance, PMO, and portfolio delivery, guiding a distributed team of 100 professionals.

The role emphasizes transition, transformation, and sustained executive stakeholder engagement. The ideal candidate combines extensive telecom leadership with sharp commercial acumen, governance discipline, and a

Qualifications

• 15+ years in telecommunications, managed services, or technology services.
• Proven leadership of large, multi-geography programs (75+ resources).
• Experience with executive-level customer relationships and vendor management.

Responsibilities

• Provide executive leadership and strategic direction for the program.
• Drive transition and transformation across people, process, and technology.
• Ensure program governance, PMO oversight, and P&L accountability.
• Manage supplier and partner ecosystems to achieve contractual and transformation goals.
• Deliver operational excellence and measurable efficiency improvements.

Skills

Executive presence

Strategic thinking

Commercial acumen

Stakeholder management

Organizational change

Operational excellence

Leadership

Education

Bachelor's degree in Engineering/related field

Tools

AIOps platforms

Automation platforms

Job description

Cyient is seeking a Program Director to lead a large, multi-functional managed services program for a major UK Mobile Network Operator. You will oversee delivery across network optimization, performance, PMO, and portfolio delivery, guiding a distributed team of 100 professionals.

The role emphasizes transition, transformation, and sustained executive stakeholder engagement. The ideal candidate combines extensive telecom leadership with sharp commercial acumen, governance discipline, and a