Senior Technology Architect-(Workforce Transformation)

Infosys; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Infosys is seeking an experienced Senior Technology Architect to drive workforce transformation in the United Kingdom. You will own the end-to-end business architecture, engage with HR leaders and executives, and ensure delivery aligns with strategic objectives across Oracle Fusion HCM, Orbit, reporting, and integrations.

You will lead business readiness, adoption, and governance, partnering with stakeholders to translate objectives into scalable, user-centric solutions and align with delivery

Qualifications

• 20+ years of experience in business architecture, organisational transformation or large-scale programmes.
• Direct engagement with senior business stakeholders and executive leadership.
• Experience in complex, multi-stakeholder transformation programmes.
• Strong understanding of HR, workforce management, payroll and employee lifecycle processes.
• Defined future-state operating models and business architectures.
• Led workshops, requirements discovery and business design activities.
• Excellent stakeholder management, facilitation and communication skills.
• Navigate ambiguity and drive consensus across diverse groups.

Responsibilities

• Define and maintain the workforce transformation business architecture.
• Develop future-state operating models aligned to objectives.
• Ensure alignment between goals, journeys, processes, technology and service outcomes.
• Establish traceability from requirements through to delivered functionality.
• Drive consistency across multiple User Organisations and stakeholder groups.
• Lead business readiness planning and adoption activities.
• Support change management and governance in design decisions.
• Influence senior governance forums and provide strategic advice on opportunities.

Skills

Stakeholder management

Change management

Workshop facilitation

Communication skills

Strategic thinking

Analytical skills

Program governance

Tools

Oracle Cloud

Job description

• User experience design
• Service experience optimisation
• Cross-platform user journeys

Role – Senior Technology Architect (Workforce Transformation)

Technology – Oracle Fusion HCM, Payroll, Orbit, Reporting & BI, Workforce Analytics and Integrations

Location – United Kingdom

Business Unit – ORC

Compensation – Competitive (including bonus)

Job Description

We are seeking an experienced and highly credible Business Solution Architect to support a major transformation programme. The successful candidate will act as the primary link between User Organisations, programme leadership, business stakeholders and solution delivery teams. The role owns the end-to-end business architecture and provides assurance across the functional solution landscape.

The scope includes Oracle Fusion HCM, payroll and workforce administration, the Orbit user experience platform, operational reporting and BI, workforce analytics, integrations, business processes, change, adoption and business readiness.

Your role

You will partner closely with stakeholders to translate business objectives, operating models, user journeys, policies, governance requirements and transformation outcomes into scalable, user-centric solutions. You will engage confidently with Executive Sponsors, HR Directors, Workforce Leads, Programme Boards and User Organisations while maintaining a strong understanding of the underlying functional solution.

Responsibilities

Business Architecture Leadership

• Define and maintain the business architecture for the workforce transformation programme.
• Develop future-state workforce operating models aligned to strategic objectives.
• Ensure alignment between business goals, user journeys, processes, technology, governance and service outcomes.
• Establish traceability from business requirements through to delivered functionality.
• Drive consistency across multiple User Organisations and stakeholder groups.

User Organisation Engagement

• Act as the senior business-facing representative for the programme.
• Build trusted relationships with Executives, Workforce Directors, HR Leaders, Payroll Leads and Operational Managers.
• Facilitate workshops, design sessions, decision forums and executive reviews.
• Understand User Organisation priorities, challenges, operating models and transformation objectives.
• Ensure stakeholder perspectives are represented throughout solution design and delivery.

End-to-End Solution Oversight

Maintain Oversight Across The Following Functional Domains

Oracle Fusion HCM

• Core HR
• Recruiting and onboarding
• Talent management and learning
• Workforce structures and absence management
• Payroll interfaces and workforce administration

Orbit Platform

• User experience design
• Employee and manager journeys
• Service experience optimisation
• Accessibility and adoption considerations
• Self-service strategy

Reporting and BI

• Operational and statutory reporting
• Workforce analytics
• Executive dashboards
• KPI definition and benefits tracking

Integrations

• Upstream and downstream business processes
• Data dependencies
• Cross-platform user journeys
• End-to-end process orchestration

Business Readiness and Adoption

• Lead business readiness planning across User Organisations.
• Support change impact assessments and readiness reviews.
• Drive adoption strategies and ensure operational teams are prepared for transition and go-live.
• Work closely with Change Management and Training teams.

Requirements And Design Governance

• Govern business requirements and design decisions.
• Ensure solutions remain aligned to approved business outcomes.
• Challenge designs where business value is not maximised.
• Support prioritisation and scope governance activities.
• Maintain alignment between programme objectives and the solution roadmap.

Executive Stakeholder Management

• Present programme updates and recommendations to senior governance forums.
• Provide strategic advice on workforce transformation opportunities.
• Support programme risk management and decision-making.
• Influence stakeholders across organisations and supplier teams.

Benefits Realisation

• Define and track transformation outcomes.
• Measure business value, user adoption and service improvements.
• Support continuous improvement initiatives after go-live.
• Drive optimisation opportunities across workforce processes.

Required

• 20+ years of experience in business architecture, organisational transformation or large-scale business change programmes.
• Proven experience engaging directly with senior business stakeholders and executive leadership.
• Experience operating within complex, multi-stakeholder transformation programmes.
• Strong understanding of HR, workforce management, payroll and employee lifecycle processes.
• Demonstrated experience defining future-state operating models and business architectures.
• Experience leading workshops, requirements discovery and business design activities.
• Excellent stakeholder management, facilitation and communication skills.
• Ability to navigate ambiguity and drive consensus across diverse stakeholder groups.

Preferred

• Should be excellent planner when it comes to perform release planning and other delivery planning.
• Should have excellent problem-solving skills
• Responsible for Coaching and mentoring team members
• UK Public Sector transformation experience.
• Experience supporting national-scale workforce platforms.
• Knowledge of government governance, workforce policies and operating structures.
• Familiarity with Oracle Cloud implementations in the UK Public Sector.
• Experience in large-scale organisational change and adoption programmers

Personal

• Strategic thinking with strong analytical and problem-solving capability.
• Credibility and confidence when engaging senior and executive stakeholders.
• Strong customer and user orientation.
• Ability to influence, facilitate decisions and build consensus.
• High quality awareness and attention to detail.

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”