Senior Technician (Infrastructure)

Guy's and St Thomas' NHS Foundation Trust; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join Guy's and St Thomas' NHS Foundation Trust as an IT Infrastructure Engineer, where you’ll enhance your technical skills in a dynamic setting. This role involves supporting infrastructure services, managing data centers, and participating in IT projects, positively impacting healthcare delivery. Be part of a team that values innovation and collaboration.

Qualifications

• Experience with supporting IT infrastructure services.
• Foundational knowledge in Azure, Wintel, and backup solutions required.
• Ability to work collaboratively within a team setting.

Responsibilities

• Support and maintain existing infrastructure solutions.
• Manage data center operations and vendor interactions.
• Respond to incident tickets aligned with ITIL best practices.

Skills

Problem Solving

Team Collaboration

Technical Troubleshooting

Education

Foundation in IT

Tools

Azure

Wintel

Backup technologies

Job description

Advance Your Technical Career with GSTT’s Infrastructure Team

Guy’s and St Thomas’ NHS Foundation Trust (GSTT) is expanding its Infrastructure Team, offering a fantastic opportunity for IT professionals looking to further develop their technical expertise in a dynamic and supportive environment.

This role is ideal for someone with a foundation in IT who’s ready to build on their experience and deepen their skills across key infrastructure areas such as Wintel, Azure, Backup technologies, and broader server infrastructure. You’ll be exposed to a wide range of systems and projects, with the chance to take on meaningful responsibilities and grow your technical capabilities.

Join a collaborative team that values innovation, continuous learning, and making a tangible impact on healthcare delivery. If you're ready to take the next step in your IT infrastructure career, we’d love to hear from you.

Main Duties And Responsibilities

• Support and Maintenance of Infrastructure Services
• Provide day-to-day support for existing infrastructure solutions across the Trust.
• Act as a key contact for managing and maintaining our enterprise backup solution, ensuring data integrity and availability.
• Data Centre Operations
• Serve as the primary liaison for our two data centre sites, coordinating access and activities with third-party vendors and internal teams.
• Oversee physical infrastructure tasks such as hardware installations, cabling, and environmental monitoring.
• Incident and Request Management
• Respond to and resolve BAU tickets and service requests in line with ITIL best practices.
• Monitor and manage daily system health reports, escalating issues where necessary to ensure service continuity.
• Project Involvement
• Contribute to the delivery of IT infrastructure projects, including system upgrades, platform migrations, and new service implementations.
• Collaborate with project teams to ensure infrastructure components are delivered on time and to specification.
• Collaboration and Continuous Improvement
• Work closely with colleagues across the wider IT department to ensure seamless service delivery.
• Identify opportunities for process improvement and contribute to the development of internal documentation and knowledge sharing.
  

Joining our hospital means becoming part of a dedicated and dynamic team that thrives in a fast-paced, yet deeply rewarding environment. As an IT Infrastructure Engineer, you'll be at the heart of a collaborative culture where departments work closely together to overcome challenges and deliver outstanding care through robust and innovative technology solutions.

Every day brings new opportunities to learn and grow, with the support of experienced colleagues and access to continuous professional development. Whether you're resolving critical issues or implementing new systems, your work will have a direct impact on patient care and staff efficiency.

We pride ourselves on fostering a workplace where teamwork, resilience, and a shared sense of purpose drive everything we do. If you're looking for a role where your skills make a real difference and where you're encouraged to develop and thrive, we’d love to hear from you.

For further details / informal visits contact: Name: Phillip Dewey Job title: Infrastructure Systems Manager Email address: [e-mail]