Senior Technician

Howden Insurance (Ireland) Limited; Milton Keynes; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Howden Insurance (Ireland) Limited in Milton Keynes invites applications for a Technical Admin role within our Business Services team. You will handle technical administration tasks, ensure accuracy of data, and support revenue- and client-oriented processes.

The role involves data validation, report preparation, and mentoring colleagues while maintaining regulatory compliance and strong client relationships in a hybrid UK setting.

Qualifications

• Experience in technical administration and accounting within the insurance/financial services sector.
• Knowledge of London Market processes and systems is advantageous.
• Ability to review and audit complex work for accuracy and compliance.

Responsibilities

• Manage sophisticated technical administration tasks with accuracy and efficiency across processes.
• Validate data submissions and transactions per guidelines and client requirements.
• Prepare and review technical reports, statements, and reconciliations.
• Ensure accurate data entry and maintain robust credit control processes; resolve queries.
• Provide timely and accurate management information to business units.

Skills

Technical administration

Accounting experience

Insurance/financial services knowledge

London Market processes

Strong communicator

Proficient IT skills

Education

GCSEs including Maths and English

A-Levels or equivalent desirable

Progression towards professional qualifications helpful

Tools

Microsoft Word

Excel

PowerPoint

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

This is an exciting opportunity to join our growing Business Services team in Milton Keynes, supporting the delivery of high-quality technical and administrative services for our growing client base.

Serving as a primary point of contact for London-based teams, you will ensure smooth processes, accurate handling of technical data, and compliance with company standards. You will also play a vital role in developing the technical knowledge of others within the team, contributing to the overall success of the business.

What You’ll Be Doing

• Manage sophisticated technical administration tasks, ensuring accuracy and efficiency across all processes.
• Validate data submissions and transactions according to company guidelines and client requirements.
• Prepare and review technical reports, statements, and reconciliations.
• Ensure accurate data entry and maintain robust credit control processes while resolving outstanding queries.
• Support business units by providing timely and accurate management information.
• Maintain up-to-date records across company systems and ensure compliance with regulatory and internal requirements.
• Assist with training and mentoring less experienced team members to develop technical expertise.
• Act as a key escalation point for internal teams and clients, ensuring excellent service delivery.

Who We’re Looking For

• Has extensive technical administration or accounting experience within the insurance or financial services sector.
• Possesses a strong understanding of London Market processes and systems.
• Can demonstrate technical expertise and the ability to review and audit complex work for accuracy and compliance.
• Works efficiently under pressure, meeting deadlines while maintaining high-quality standards.
• Is a strong communicator, able to build and manage relationships with clients and internal partners.
• Is highly organised, with strong problem-solving skills and attention to detail.
• Has proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint.

Qualifications

• GCSEs (or equivalent) including Maths and English at Grade C or above.
• A-Levels (Grade A-C) or equivalent are desirable but not crucial.
• Progression towards professional qualifications is helpful but not required.

What do we offer in return?

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent