Senior Technical Underwriter York

NFU Mutual; York; Hybrid; GBP 45,000 - 58,000; Full time

Job summary

An established industry player is seeking a Regional Senior Technician to join their dynamic Underwriting team. This hybrid role offers the chance to manage complex Commercial Underwriting cases while mentoring and guiding others to achieve exceptional customer service. You'll play a crucial role in ensuring compliance with regulatory requirements and driving continuous improvement within the team. With a commitment to employee development and a supportive culture, this opportunity promises to be rewarding both personally and professionally. If you're looking to make a significant impact in a reputable organization, this role is perfect for you.

Benefits

Annual bonus (up to 17.5% of salary)

Contributory pension scheme, up to 20%

25 days annual leave + bank holidays

Family Friendly policy

Monthly gym membership contribution

Health and wellbeing plan

Employee Volunteering day

Refer a Friend £500 bonus scheme

Life Assurance cover of 4 x salary

Employee discounts on insurance policies

Qualifications

• Proven track record in managing complex Commercial Underwriting cases.
• Experience in developing and coaching team members.

Responsibilities

• Manage intricate cases ensuring compliance and positive outcomes.
• Train and coach team members to enhance technical expertise.

Skills

Commercial Underwriting

Communication Skills

Organisational Skills

Stakeholder Management

Report Writing

Job description

Salary: Up to £57,500 + 17.5% annual bonus + benefits package

• Become part of a national evolving Commercial Underwriting function within a reputable and stable organisation
• Act as one of the most senior referral points for our Regional Underwriting teams
• Hybrid role with 3 days a week working from home and 2 days based at one of our offices in Stratford-upon-Avon, Bristol, York, Glasgow or Belfast

About the role

Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing the most complex, high-value cases and ensuring the delivery of technical activity. In this role, you’ll play a critical part in advising, training, and guiding others to ensure that our regions maintain the necessary technical knowledge and capabilities to meet objectives, Key Performance Indicators, and deliver exceptional customer service.

As a key player in our organisation, you’ll be responsible for managing the administration and resolution of intricate cases and referrals, ensuring compliance with regulatory requirements and achieving positive outcomes for our members. Additionally, you’ll lead by example, training and coaching team members to equip them with the technical expertise and skills needed to excel in their roles and uphold our commitment to first-class customer service.

Furthermore, you’ll contribute to the strategic planning and development of technical capabilities, fostering a culture of continuous improvement and ensuring alignment with company policies and procedures. Your role will also involve monitoring and reporting on technical activities and capabilities, identifying opportunities for enhancement, and driving efficiency and service improvements to benefit both our customers and the organisation.

Please note the internal job title for this role is Regional Senior Technician – Underwriting.

About you

To be successful in this role you’ll have a proven track record managing a broad range of complex Commercial Underwriting cases and referrals and providing technical expertise in a regulatory environment. You’ll be able to evidence experience of developing and coaching others or have supported your peers to gain authority.

You’ll also have:

• Excellent communication and influencing skills
• High attention to detail whilst applying pragmatism and logical thinking
• Excellent organisational and prioritisation skills
• Experience of building and managing effective stakeholder relationships
• Experience of writing reports (desirable)

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £57,500 depending on skill set and experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.