Senior Technical Support Engineer - Global Field Travel

Veolia | Water Tech; Lane End; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave + UK bank holidays

Enhanced pension scheme

Private medical insurance (BUPA)

Job summary

Veolia | Water Tech is hiring a Senior Technical Support Engineer based in Lane End, High Wycombe, offering a full-time position with international travel. The role involves providing advanced technical support for ELGA systems, troubleshooting complex issues, and developing documentation.

Ideal candidates should possess a strong technical background in water treatment systems, excellent communication skills, and experience in fault diagnosis. The position comes with competitive benefits including 25 annual leave days and private medical insurance.

Qualifications

• Strong technical background in water treatment systems.
• Experience diagnosing faults using tools like multimeters or oscilloscopes.
• Comfortable handling challenging customer interactions.

Responsibilities

• Provide advanced technical support across ELGA systems.
• Travel to customer sites in the UK and overseas.
• Support large-scale installations.
• Gather and maintain technical documentation.
• Deliver technical training for partner teams.

Skills

Technical background in water treatment systems

Mechanical and control systems understanding

Fault diagnosis experience

Analytical mindset

Excellent communication skills

IT skills (e.g. Google Workspace)

Education

GCSEs (or equivalent)

Vocational or professional qualification in a science or technical field

Job description

Veolia | Water Tech is hiring a Senior Technical Support Engineer based in Lane End, High Wycombe, offering a full-time position with international travel. The role involves providing advanced technical support for ELGA systems, troubleshooting complex issues, and developing documentation.

Ideal candidates should possess a strong technical background in water treatment systems, excellent communication skills, and experience in fault diagnosis. The position comes with competitive benefits including 25 annual leave days and private medical insurance.