Senior Technical Support Engineer, Chillers (Europe)

Mitsubishi Heavy Industries Air-Conditioning Europe; Uxbridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading air-conditioning solutions provider is seeking a Technical Support Senior Engineer for their Uxbridge location. This role involves providing technical support to distributors and end users, conducting training seminars, and ensuring high-quality service for Comfort Chiller products. The ideal candidate will possess a degree in engineering and have a minimum of 5 years of relevant experience. Fluency in English is essential, and the candidate should be prepared for business trips across Europe.

Qualifications

• Minimum 5 years of technical experience in Comfort Chiller.
• Understanding of customer requirements is essential.
• Knowledge of regulations related to boilers and/or heat pumps.

Responsibilities

• Provide technical support to distributors and end users.
• Investigate unit troubles by analyzing operation data.
• Organize seminars and create presentations for distributors.

Skills

Technical experience within Comfort Chiller

Strong interpersonal and communication skills

Strong problem-solving skills

Fluent English, both oral and written

Knowledge of heat pump and water systems

Multi-tasking

Education

Degree in Engineering or equivalent

Tools

Windows

Word

Excel

PowerPoint

AutoCAD

Job description

A leading air-conditioning solutions provider is seeking a Technical Support Senior Engineer for their Uxbridge location. This role involves providing technical support to distributors and end users, conducting training seminars, and ensuring high-quality service for Comfort Chiller products. The ideal candidate will possess a degree in engineering and have a minimum of 5 years of relevant experience. Fluency in English is essential, and the candidate should be prepared for business trips across Europe.