Technical Support Senior Engineer (Chiller)

JAC Recruitment (UK) Ltd.; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

JAC Recruitment (UK) Ltd. in Greater London seeks a Technical Support Senior Engineer specializing in Chiller systems to join its UK technical team. The role involves providing expert technical support, commissioning and troubleshooting across Europe, with regular travel.

The successful candidate will work with distributors, consultants and end users, contributing to product development and documentation while coordinating with internal engineering and manufacturing teams.

Qualifications

• Degree in Engineering or equivalent qualification.
• Minimum 5 years of technical experience with chiller systems.
• Strong understanding of water-based heating and cooling systems.
• Hands-on experience in commissioning and troubleshooting HVAC equipment.
• Ability to travel across Europe.

Responsibilities

• Provide technical support to distributors, business partners, consultants and end users across Europe.
• Perform commissioning, troubleshooting and product training for chiller systems.
• Support product development through market research and benchmarking.
• Collaborate with engineering, sales and manufacturing teams.

Skills

Technical support

Chiller systems

HVAC knowledge

Troubleshooting

Education

Degree in Engineering

Job description

Technical Support Senior Engineer (Chiller)

Location: Greater London, UK
Employment Type: Full-time, Permanent
Working Hours: Monday to Friday, 9:00am - 5:00pm
Functional Area: Technical / Engineering

Job Summary

Our client, a leading international manufacturer of heating, cooling and HVAC solutions, is seeking an experienced Technical Support Senior Engineer specialising in Chiller systems to join its UK-based technical team.

The successful candidate will provide technical support to distributors, business partners, consultants and end users across Europe and the CIS region, working closely with internal engineering, sales, aftersales and manufacturing teams.

The role will focus primarily on comfort chiller, heat pump and hydronic/water-based heating and cooling systems, covering technical support, commissioning, troubleshooting, product training and technical documentation.

The Senior Engineer will also contribute to product development and commercial activities through market research, competitor benchmarking, product planning and collaboration with European manufacturers and business partners.

This position involves regular travel across Europe, including occasional travel at short notice.

Essential Requirements

• Degree in Engineering or equivalent technical qualification.

• Minimum 5 years of technical experience with Comfort Chillers / Chiller systems.

• Strong fundamental understanding of water-based heating and cooling systems (Hydronic / Water Systems).

• Good knowledge of heat pumps and water systems.

• Hands-on experience in technical support, commissioning and/or troubleshooting of HVAC equipment.