Senior Technical Services Lead - Heritage & Buildings

British Museum; Greater London; Hybrid; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Free exhibition entry

Civil Service Pension Scheme

25 days’ annual leave

Discounts at onsite catering and shops

Social and wellbeing perks

Learning and development opportunities

Enhanced parental leave

Carers support

Job summary

The British Museum is seeking a Technical Services Lead to oversee building services, compliance and infrastructure across its historic estate. You will guide maintenance programs, manage external suppliers and liaise with contractors and internal teams to ensure safe, reliable operations.

Join a world‑leading cultural institution and help shape continuous improvement, sustainability and resilience across the museum’s estate while leading a small team and coordinating capital projects.

Qualifications

• Educated to degree or professional qualification level in a relevant subject, or equivalent strategic experience in facilities management.
• Experience in technical services and facilities management within heritage or complex environments.
• Strong knowledge of building services, compliance, regulations, health and safety.
• Experience managing third‑party facilities management suppliers and contracts for listed buildings.

Responsibilities

• Act as technical services expert, advising on building services, compliance and case-specific infrastructure.
• Oversee planned and reactive maintenance and monitor statutory inspections and remedial works.
• Manage supplier performance through SLAs, KPIs, audits and NEC4 communications.
• Review project briefs for technical soundness, alignment and value for money; hand over completed projects.
• Lead line management, continuous improvement, sustainability and emergency response.

Skills

Degree or professional qualification

Facilities management experience

Heritage sector experience

Listed buildings knowledge

Stakeholder leadership

Communication of technical matters

Education

Degree or professional qualification in facilities management

Job description

The British Museum is seeking a Technical Services Lead to oversee building services, compliance and infrastructure across its historic estate. You will guide maintenance programs, manage external suppliers and liaise with contractors and internal teams to ensure safe, reliable operations.

Join a world‑leading cultural institution and help shape continuous improvement, sustainability and resilience across the museum’s estate while leading a small team and coordinating capital projects.