Senior Technical Operations Lead

FNZ Group; Leicester; On-site; GBP 70,000 - 100,000; Full time

Job summary

FNZ Group is seeking a Technical Lead to provide technical support for an operations team delivering services to corporate and retail clients. The role covers day-to-day technical delivery, change governance, and risk management to maintain service standards and compliance.

The successful candidate will lead a technical team, oversee governance and reporting, and collaborate with global stakeholders to ensure scalable, compliant operations in a wealth management context.

Qualifications

• Significant technical operations experience within Wealth Management / Platform industry.
• Knowledge of UK financial services regulation including CASS, COBS, COLL and SYSC.
• Experience in an operations management role and in client services.
• Change management experience and knowledge of risk/compliance policies.
• Strong understanding of risk and compliance for a financial services business.

Responsibilities

• Manage the technical development of the team’s purpose and ensure delivery of best-in-class services to clients and internal partners.
• Support and contribute to strategic planning and change governance for technology solutions.
• Provide technical engagement for audits, client visits or material meetings where required.
• Oversee risk management reporting, KPI/KRI delivery, and compliance with client contractual terms.
• Participate in governance meetings and reporting to Boards/Committees; support transformation programmes.

Skills

Technical operations

Platform experience

Operations management

Client services

Regulatory knowledge

Risk/compliance

Job description

FNZ Group is seeking a Technical Lead to provide technical support for an operations team delivering services to corporate and retail clients. The role covers day-to-day technical delivery, change governance, and risk management to maintain service standards and compliance.

The successful candidate will lead a technical team, oversee governance and reporting, and collaborate with global stakeholders to ensure scalable, compliant operations in a wealth management context.