Senior Technical Manager – Responsive Repairs & Compliance

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 42,000 - 62,000; Full time

Job summary

Cardiff Council is seeking a Qualified Technical Manager for the Responsive Repairs Unit in Cardiff, Wales.

The role oversees day-to-day management of a team of operatives delivering repairs to council stock, ensuring high-quality service and compliance with health and safety requirements.

Essential qualifications include NVQ level 2 or equivalent and a Health and Safety qualification, with a focus on customer service and collaboration with elected members.

Qualifications

• NVQ level 2 or equivalent is essential.
• Health and Safety qualification is essential.
• Experience of working in a housing environment.

Responsibilities

• Manage a team of operatives carrying out repairs to council stock.
• Ensure statutory and safety requirements are met and certifications submitted on time.
• Develop policies and procedures for the Responsive Repairs Unit.
• Deliver excellent customer service and work effectively with elected members.

Skills

Teamwork

Communication skills

Following complex procedures

Education

NVQ level 2 or equivalent

Health and Safety qualification

Job description

Cardiff Council is seeking a Qualified Technical Manager for the Responsive Repairs Unit in Cardiff, Wales.

The role oversees day-to-day management of a team of operatives delivering repairs to council stock, ensuring high-quality service and compliance with health and safety requirements.

Essential qualifications include NVQ level 2 or equivalent and a Health and Safety qualification, with a focus on customer service and collaboration with elected members.