Senior Technical Liability Adjuster

Exchange Street Claims & Financial Services; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Exchange Street Claims & Financial Services seeks a senior liability professional to lead complex cradle-to-grave claims. You will operate as a technical referral point, shaping investigation strategy and reporting standards while mentoring trainees.

The role offers hybrid work across London and the South East and clear progression toward broader leadership responsibilities. This Associate Director level position targets technically strong liability specialists who relish non-routine work and

Qualifications

• Technically strong liability adjuster with cradle-to-grave experience.
• Ability to lead, influence and shape investigation strategy.
• Demonstrated capacity for senior technical leadership.

Responsibilities

• Act as a technical referral point for the casualty team.
• Support and develop trainee adjusters.
• Influence investigation strategy and reporting standards.
• Help shape the future direction of the liability practice.
• Progress toward broader leadership responsibility over time.

Skills

Technical liability

Leadership

Mentoring

Strategy development

Job description

Get the technical autonomy, complex caseload and leadership influence that most senior liability roles promise - but rarely deliver.

This role combines complex cradle-to-grave liability adjusting with a genuine step into senior technical leadership.

You'll handle high-quality EL, PL and property damage claims across the South East, while also working on specialist exposures including product recall and entertainment liability - work that sits well outside routine casualty portfolios.

Because instructions are delivered on an hourly-rate basis, you're trusted to investigate thoroughly, shape strategy and drive outcomes rather than manage claim volume.

What this role offers that others don't:

• Complex, non-routine liability claims
• Specialist and niche exposures
• Real technical autonomy
• Influence beyond your own caseload
• Clear progression toward senior management

Your role

Operating at Associate Director level, you'll:

• Act as a technical referral point for the wider casualty team
• Support and develop trainee adjusters
• Influence investigation strategy and reporting standards
• Help shape the future direction of the liability practice
• This creates a practical pathway into broader leadership responsibility over time - not just a larger personal caseload.

Who this suits

A technically strong liability adjuster who enjoys complex work, shares knowledge naturally, and wants their experience to carry wider influence.

Hybrid working across London & the South East.

If your current role feels technically solid but increasingly predictable, this is worth a confidential conversation.