Senior Technical Lead, CSO Packaging and Labelling

Bristol Myers Squibb; Moreton; On-site; GBP 70,000 - 110,000; Full time

Job summary

Bristol Myers Squibb is seeking a Senior Technical Lead for the Clinical Supply Operations (CSO) at the Moreton site. You will own packaging and labeling projects across studies, coordinating with trial teams to ensure on-time deliveries.

This role combines project leadership with technical expertise in packaging, labeling, cGMP, and demand management, and offers opportunities to apply AI tools to improve processes across clinical supply.

Qualifications

• Experience in clinical packaging, labeling, and related regulatory standards (cGMP).
• Ability to lead cross-functional project delivery and risk management.

Responsibilities

• Lead end-to-end delivery of clinical packaging and labeling across assigned studies.
• Act as subject matter expert in packaging, labeling, demand management and project execution.
• Oversee outsourced packaging and labeling activities with external partners; ensure timelines and quality.

Skills

Project management

Packaging

cGMP

Quality risk mgmt

Root-cause analysis

Stakeholder management

Tools

SAP system

Job description

At Bristol Myers Squibb, our employees often ask, "Who are you working for?"-a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Every clinical trial depends on the right supplies reaching the right patients at the right time, packaged and labelled exactly as the study requires. In this role, that responsibility is yours.

The Clinical Supply Operations (CSO) group at Bristol Myers Squibb is looking for a Senior Technical Lead to take ownership of packaging and labelling projects at our Moreton site. The role carries genuine responsibility, and it offers the opportunity to contribute to how clinical supply is delivered to patients across our early- and late-stage development portfolio.

What the role offers you

• Meaningful work. Your projects keep clinical trials on schedule, which helps new treatments reach patients sooner.
• Influence. You will lead on packaging within a matrixed environment, across the development pipeline, and represent CSO on global initiatives, so your expertise informs decisions beyond your own site.
• Ownership and progression. You will lead your own projects and investigations, guide colleagues across all aspects of clinical trial packaging and labelling, and lead process improvement work, building a record of leadership that supports your next career step.
• Scope to contribute new thinking. Your clinical packaging experience will be valued, and you will have the opportunity to introduce new approaches to packaging for clinical studies.
• Breadth of experience. You will work with internal teams, vendors and quality colleagues, developing a wider professional network across the organisation.
• Support to develop. BMS invests in its people, and you will have access to training and development as your responsibilities grow.
• Working with AI . You will join a company that invests in AI and puts the latest tools in its people's hands, helping you build skills that will serve you throughout your career.

About the role

You will manage several clinical supply projects at the same time, bringing together technical knowledge (SAP, packaging requirements and specifications, cGMP), a sound quality approach (deviations, quality risk management, root-cause analysis) and strong working relationships with Clinical Supply Chain, CMC teams, vendors and Quality Assurance.

The role combines project management, technical expertise and problem-solving, and you will be encouraged and supported to explore how AI tools can improve the way we work.

Your responsibilities, and what they offer you

Leading project delivery

Lead the end-to-end delivery of clinical supplies across assigned studies, partnering with Trial Supply Managers to translate study requirements into effective packaging, labelling and production plans.

Develop and manage detailed project schedules, coordinating critical inputs including drug product, packaging components, randomisation files and label text to ensure agreed clinical supply timelines are achieved.

Take ownership of project execution, proactively identifying risks, resolving issues and coordinating cross-functional activities to keep studies on track.

Providing technical expertise

Act as a subject matter expert in clinical packaging, labelling, demand management and project execution, providing technical input to development matrix teams and other cross-functional stakeholders.

Represent CSO on site and global initiatives, contributing your expertise to the development and improvement of clinical supply processes and ways of working.

Develop, review and improve procedures and supporting documentation, helping to shape robust and effective processes across the organisation.

Delivering packaging and labelling operations

Generate, review and approve packaging and labelling production orders in line with clinical trial designs, product specifications, regulatory requirements and cGMP expectations.

Create and release Bills of Materials (BOMs) and process orders in SAP, ensuring alignment with relevant trial design considerations, demand and production requirements.

Compile batch documentation and partner with Quality Assurance to support the timely release of finished clinical supplies to trial sites.

Managing external partners

Lead the operational delivery of outsourced packaging and labelling activities, working with external partners to ensure quality, timelines, specifications and commercial requirements are achieved.

Generate and approve specifications for label printing, production and packaging, manage relevant SAP transactions and monitor key vendor milestones.

Revie