Senior Technical Consultant

Automatic Data Processing, Inc.; West of England; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

WorkForce Software, an ADP company, is hiring a Senior Software System Setup & Integration Analyst to deliver the WorkForce Software Suite (Time, Scheduling, Integrations, etc.) for clients. Hybrid work: 3 days in office and 2 days from home, with UK offices in Milton Keynes, Staines, Bristol or Cheadle.

The role involves configuring software to client requirements, leading requirements gathering, testing, and troubleshooting, while developing consulting, leadership, and product knowledge

Qualifications

• 4-6 years of experience delivering software implementations
• 3-5 years of programming experience with JavaScript and/or SQL
• Experience implementing or training on packaged software systems
• Strong Excel skills and familiarity with reporting tools

Responsibilities

• Configure WorkForce Software Suite according to client requirements using JavaScript/HTML or other scripting tools
• Lead and participate in requirements gathering with the client, creating BRDs, use cases and diagrams
• Understand product configuration requirements and customize templates accordingly
• Identify out-of-scope requirements and escalate to stakeholders as needed
• Guide complex issues including administrative and configuration challenges
• Communicate roadblocks and seek guidance quickly
• Create complex formulas using math and/or programming
• Perform unit and system testing to ensure test cases pass

Skills

JavaScript

SQL

Agile methodologies

Communication

Education

4-6 years software implementations experience

Tools

Crystal Reports

Cognos

Actuate

Excel

Job description

WorkForce Software, an ADP company, is hiring a Senior Software System Setup & Integration Analyst

Location: Our Milton Keynes, Staines, Bristol or Cheadle office

Hybrid working: 3 days in office and 2 days from home

• Are you looking to grow your careerin an agile, dynamic environment with plenty of opportunities to progress?
• Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

Senior Software System Setup & Integration Analyst, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.

You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software. A Senior Software System Setup & Integration Analyst performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

What you’ll do: Responsibilities

What you can expect on a typical day:

• Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client business requirements using JavaScript, HTML, or other scripting tools
• Lead and participate in business requirements gathering and refinement with the client in meetings and client workshops. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
• Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
• Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders
• Guide complex issues including administrative and configuration challenges
• Communicate roadblocks and seek out guidance in a timely manner
• Create complex formulas that leverage mathematical and/or programming skills
• Perform unit and system testing of configured application and ensure test cases pass as described by their requirements

TO SUCCEED IN THIS ROLE: Requirements

• 4-6 Years experience in software implementations
• Minimum 3-5 years’ experience with programming language, preferably JavaScript and/or SQL
• Experience in implementing or training on a packaged software system or highly complex internally developed application
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
• Familiarity with a report writer such as crystal reports, Cognos, actuate, etc.
• Ability to travel up to 50% with the potential for international travel

Bonus points for these: Preferred Qualifications

• Strong comprehension of implementation principles and lifecycles
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances
• Ability to work on a dynamic, client-focused team and establish excellent working relationships
• Familiarity with or background in HR, Payroll, or Workforce Management
• Experience providing application support for complex software systems

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.