Senior Technical Consultant

Automatic Data Processing, Inc.; Cheadle; On-site; GBP 70,000 - 90,000; Full time

Job summary

ADP is seeking a Senior Software System Setup & Integration Analyst to deliver the WorkForce Software Suite. You will configure, test, and troubleshoot across Time, Scheduling, and Integrations, while guiding client workshops and requirements gathering.

The role emphasizes adapting configurations to client needs, understanding product setup, and managing complex implementation projects with potential travel up to 50%.

Qualifications

• 4–6 years experience in software implementations.
• Experience in configuring and integrating enterprise software.
• Strong client-facing and requirements gathering capabilities.

Responsibilities

• Configure the WorkForce Software Suite to client requirements using JavaScript/HTML or scripting tools.
• Lead and participate in business requirements gathering and refinement with the client in meetings/workshops.
• Understand product configuration requirements and ensure correct naming conventions and database impacts.
• Identify out of scope requirements and escalate to stakeholders.
• Guide complex administrative and configuration challenges.
• Communicate blockers and seek guidance promptly.
• Create complex formulas using math/programming skills.
• Perform unit and system testing to ensure test cases pass.
• Travel up to 50% with potential for international travel.

Skills

JavaScript

SQL

Requirements gathering

Testing & debugging

Configuration & customization

Tools

Crystal Reports

Cognos

Actuate

Job description

As a Senior Software System Setup & Integration Analyst , you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client., You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software. A Senior Software System Setup & Integration Analyst performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.,

• Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client business requirements using JavaScript, HTML, or other scripting tools
• Lead and participate in business requirements gathering and refinement with the client in meetings and client workshops. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
• Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
• Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders
• Guide complex issues including administrative and configuration challenges
• Communicate roadblocks and seek out guidance in a timely manner
• Create complex formulas that leverage mathematical and/or programming skills
• Perform unit and system testing of configured application and ensure test cases pass as described by their requirements 4-6 Years experience in software implementations
• Minimum 3-5 years' experience with programming language, preferably JavaScript and/or SQL
• Experience in implementing or training on a packaged software system or highly complex internally developed application
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
• Familiarity with a report writer such as crystal reports, Cognis, actuate, etc.
• Ability to travel up to 50% with the potential for international travel

Preferred Qualifications

• Strong comprehension of implementation principles and lifecycles
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances
• Ability to work on a dynamic, client-focused team and establish excellent working relationships
• Familiarity with or background in HR, Payroll, or Workforce Management

Experience providing application support for complex software systems

A little about ADP

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.