Global Solution Designer

ADP; Staines-upon-Thames; On-site; GBP 90,000 - 130,000; Full time

Job summary

ADP is seeking a Global Solution Designer to anchor the end-to-end design of HCM transformation programs across HR, Talent, Payroll and Time. You will lead global solution design with local compliance, guiding client engagements and workshops to shape scalable, standardized outcomes.

You’ll interact with senior stakeholders, drive governance, and translate business needs into practical designs that balance global consistency with country-specific requirements, ensuring long-term value for

Qualifications

• Extensive experience in HR technology and transformation.
• Deep HCM domain expertise across Core HR, Talent, Payroll and Time.
• Proven ability to define and govern global solution architectures.
• Experience working with senior stakeholders and multi-country programs.
• Strong communication, facilitation and collaboration skills.

Responsibilities

• Lead Global Solution Design across HR, Talent, Payroll and Time to deliver cohesive, scalable solutions.
• Establish global design principles, standards and governance forums across regions.
• Partner with clients and stakeholders through workshops and strategic conversations to translate challenges into practical designs.
• Drive cross-domain alignment among HR, IT, Finance, Legal, and implementation teams.
• Support sales and solutioning efforts with clear value propositions and design readiness.

Skills

HR technology

Solution architecture

Enterprise design leadership

Executive stakeholder management

Facilitation

Tools

Design governance

Workshops facilitation

Job description

ADP is hiring a Global Solution Designer

As a Global Solution Designer, you will serve as the strategic design authority for our clients' global Human Capital Management (HCM) transformation journey. You will lead the end-to-end solution architecture across HR, Talent, Payroll, and Time, ensuring a seamless balance between global consistency and local compliance. As the primary client-facing authority on solution design, you will build trusted partnerships with senior stakeholders and guide organizations toward scalable, standardized solutions that align with ADP best practices, product strategy, and their unique business objectives.

You will spend your day collaborating with clients, implementation teams, and domain experts to design and govern global HCM solutions that drive long-term success. Every day, you will analyse business requirements across multiple countries, lead design workshops, resolve complex cross-functional design challenges, and ensure global and local needs come together within a cohesive solution framework. Working across diverse industries and geographies, no two projects will be the same. Your ability to drive standardization, champion the 80/20 design approach, and deliver innovative yet practical solutions will help clients maximize value from their investment while supporting scalable global operations.

To thrive in this role, you must be comfortable leading complex conversations, influencing decision-making, and balancing strategic vision with practical execution. You are a natural collaborator who can align stakeholders across multiple domains while maintaining design integrity throughout the program lifecycle. Your communication style inspires confidence, builds trust, and enables clients to make informed decisions with clarity. You excel in dynamic environments, embrace change, and enjoy solving complex business challenges. If you are passionate about global solution design, enterprise transformation, and helping organizations achieve operational excellence, you'll find both a rewarding career and a collaborative team that values innovation, inclusion, and continuous growth.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO:

Responsibilities

• Lead Global Solution Design. You'll own the end-to-end Global Solution Design across HR, Talent, Payroll, and Time, ensuring a cohesive, scalable solution that aligns with client objectives, ADP best practices, and product strategy. You'll balance global standardization with local compliance needs, driving an 80/20 approach that maximizes efficiency while supporting country-specific requirements.
• Establish Design Governance. You will define and enforce global design principles, standards, and decision frameworks across regions and domains. You'll chair design governance forums, guide stakeholders through complex decisions, and provide clear recommendations that balance business value, risk, and long-term sustainability.
• Partner with Clients and Stakeholders. You will serve as the primary point of engagement for global HR and IT solution design discussions. Through workshops, consultations, and strategic conversations, you'll help clients translate business challenges into practical, future-ready HCM solutions that support their global operating model.
• Drive Cross-Domain Alignment. You will collaborate closely with HR, Payroll, Time, Talent, IT, Finance, Legal, and implementation teams to ensure all aspects of the solution work together seamlessly. You'll resolve design conflicts, prevent fragmented approaches, and create alignment across multiple workstreams and geographies.
• Support Sales and Solutioning Efforts. You'll partner with Sales and Solution Consulting teams on complex global opportunities, helping shape solution strategies, support RFI/RFP responses, articulate business value, and demonstrate implementation readiness for prospective clients.
• Govern Design Quality and Compliance. You will oversee domain-level design activities to ensure all build, test, and implementation efforts remain aligned to the approved Global Solution Design. You'll review escalated design exceptions, provide authoritative guidance, and validate adherence to global design standards throughout the program lifecycle.
• Guide Program Delivery. You will translate design decisions into clear documentation, governance artifacts, decision logs, and implementation guidance. You'll provide high-quality design handoffs to delivery teams and offer strategic insights and risk assessments to program leadership.
• Communicate and Influence. You will facilitate design workshops, present recommendations to executive stakeholders, and explain the rationale behind design decisions in a way that drives adoption, builds confidence, and supports global consistency.
• Champion Continuous Improvement. You will leverage feedback from clients, implementation teams, and project outcomes to enhance future solution designs. You'll stay current on product capabilities, roadmaps, tools, and industry trends to ensure clients benefit from leading practices and innovative solutions.
• Focus on Long-Term Value. You will ensure every design supports sustainable operations beyond go-live, enables future growth, and contributes to the client's longer-term HR technology strategy and transformation goals.

TO SUCCEED IN THIS ROLE:

• Extensive experience in HR technology and transformation. Demonstrated success in HR systems implementation, solution architecture, enterprise solution design, and business transformation within complex, global organizations.
• Deep HCM domain expertise. Strong knowledge across Core HR, Talent, Payroll, and/or Time solutions, with the ability to design integrated, end-to-end business processes.
• Enterprise solution design leadership. Proven experience defining and governing global solution architectures, including integration strategies, global data models, design standards, and decision frameworks.
• Executive stakeholder management. Experience leading complex stakeholder engagements and influencing decision-making across HR, IT, Finance, Legal, and Operations functions within global organizations.
• Strong communication and facilitation skills. Ability to lead workshops, document decisions, and translate complex business and technical requirements into clear recommendations and actionable outcomes.
• Global operating model expertise. Experience working within multi-country, regulated HR, Payroll, and Time environments, with knowledge of target operating models, shared services, and HR service delivery practices.
• Data governance and analytics knowledge. Experience defining global data governance, reporting, analytics, and workforce insights strategies that support business objectives and decision-making.
• Professional credentials. Relevant certifications such as PMI-PMP, Lean Six Sigma, payroll certifications, or equivalent industry-recognized qualifications are preferred.
• Travel flexibility. Ability to travel as needed to support client engagements, strategic initiatives, and program delivery.

You’ll Collaborate With

• Sales, Solution Consulting, Product Management, Implementation, and Client Service teams.
• Global HR Centers of Excellence (COEs), HR Operations, Regional HR leaders, and Payroll leadership.
• IT teams including Enterprise Architecture, Integrations, Security, and Data Management.
• Finance, Legal, Privacy, vendors, system integrators, and Program Leadership/PMO stakeholders.

You’ll Also Love Working Here Because You Can

• Belongby joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Diversity, Equity Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs and applicant merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.