Senior Tech PM: CRM & Client Onboarding (D365)

NatWest Group; Greater London; Hybrid; GBP 70.000 - 110.000; Vollzeit

Zusammenfassung

NatWest Group is seeking a Senior Technology Project Manager to lead CRM and Client Onboarding initiatives in a transformative technology programme. The role combines hands-on delivery of Microsoft Dynamics 365 with strategic governance and stakeholder engagement.

You will own delivery plans and the financial business case, ensuring alignment with customer value. This is a hybrid role with office presence in London and flexible remote work, for a 12-month programme.

Qualifikationen

• A recognised project management qualification is required.
• Delivery experience on CRM and client onboarding projects.
• Experience in technology programmes using Agile and Waterfall.
• Experience within private banking or wealth management is desirable.

Aufgaben

• Drive the end-to-end delivery of CRM and Client Onboarding workstreams.
• Prepare and own delivery plans, controls and financial business case for the technology programme.
• Provide clear reporting and decision support to senior stakeholders, including executive audiences.
• Coordinate delivery across multiple technology teams, business areas and third-party suppliers.
• Build relationships with senior stakeholders and communicate effectively with Board-level audiences.

Kenntnisse

Microsoft Dynamics 365

Project management

Change management

Stakeholder management

Agile & Waterfall

Ausbildung

Project management qualification

Tools

Microsoft Dynamics 365 CRM

Jobbeschreibung

NatWest Group is seeking a Senior Technology Project Manager to lead CRM and Client Onboarding initiatives in a transformative technology programme. The role combines hands-on delivery of Microsoft Dynamics 365 with strategic governance and stakeholder engagement.

You will own delivery plans and the financial business case, ensuring alignment with customer value. This is a hybrid role with office presence in London and flexible remote work, for a 12-month programme.