Senior Tech Ops, Automation & Security Specialist

Forrest Recruitment; Hempstalls; On-site; GBP 45,000 - 55,000; Full time

Job summary

Forrest Recruitment is seeking a Senior Technology Operations Analyst in Stoke-on-Trent to join a growing professional services team. This hands-on role focuses on keeping IT infrastructure running smoothly, resolving issues, and driving technology upgrades and security projects.

The successful candidate will act as escalation point, support Microsoft 365/Azure/Windows Server/Entra ID/Intune, manage cloud and networking environments, and contribute to automation and documentation within a

Qualifications

• Experienced in Technology Operations, Infrastructure or Senior Technical Support.
• Strong practical knowledge of Microsoft technologies (Microsoft 365, Azure, Windows Server, Active Directory/Entra ID and Intune).
• Experience supporting enterprise networking and cloud environments; solid cybersecurity awareness.

Responsibilities

• Act as escalation point for complex technical issues and major incidents.
• Support and maintain Microsoft 365, Azure, Windows Server and Entra ID and Microsoft Intune.
• Manage cloud infrastructure, networking, virtualization, telephony and end-user technology.

Skills

Microsoft 365

Azure

Windows Server

Entra ID

Intune

Job description

Forrest Recruitment is seeking a Senior Technology Operations Analyst in Stoke-on-Trent to join a growing professional services team. This hands-on role focuses on keeping IT infrastructure running smoothly, resolving issues, and driving technology upgrades and security projects.

The successful candidate will act as escalation point, support Microsoft 365/Azure/Windows Server/Entra ID/Intune, manage cloud and networking environments, and contribute to automation and documentation within a