Senior Systems Engineer - Windows & Virtualization

HCL Technologies Limited; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Vacation up to 20 days

Term life insurance

Business travel insurance

Job summary

HCLTech is seeking an experienced IT Infrastructure professional in the United Kingdom to manage Windows Server environments and virtualization platforms. You will install, configure and administer Windows Server 2016/2019/2022, vSphere, HP Blade, Dell hardware and AWS in a multi-tenant setup.

You will provide on-call support, monitor performance with SolarWinds and Zenoss, and participate in incident, problem and change management to meet SLA.

Qualifications

• 10+ years experience in IT with Windows Server installation, configuration and administration (2016/2019/2022).
• Hands-on in vSphere, HP Blade, Dell servers and AWS environments.
• Strong knowledge of AD, DNS, DHCP and Group Policy.

Responsibilities

• Provide on-call support for Windows Server infrastructure and monitor performance.
• Troubleshoot and resolve routine to complex incidents to maintain SLA.
• Lead and guide team members, ensuring timely delivery of tasks.
• Manage incident, problem and change processes with proper documentation.
• Maintain and optimize virtual environments, including HA, vMotion and DRS.
• Collaborate with cross-functional teams and third parties to resolve issues quickly.

Skills

Windows Server

vSphere

HP Blade

Dell Servers

AWS

PowerShell

VMware

Active Directory

DNS

DHCP

Group Policy

Incident Management

Change Management

Tools

SolarWinds

Zenoss

Ilo

RSA

DRAC

VCenter Converter

Job description

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Note: Candidates must be eligible to work in United Kingdom.

Job Summary:

10+ years experienced Information Technology Professional with demonstrated expertise in the installation, configuration, and administration of Windows server 2016 /2019/2022, vSphere, HP Blade, Dell and AWS

• Responsible for providing On-Call support to Windows Server infrastructure
• Monitoring system performance & ensuring smooth functionality of the systems using various tool like Solar winds and Zenoss.
• Troubleshooting / resolving routine to moderately complex issues
• Ensuring user / customer satisfaction by providing preventative maintenance
• Participate in Incident, Problem, and Change management processes.
• Tracking the metrics to ensure SLA's are met. Developing standards, policies and procedures for operating model
• Oversee and monitor the delivery of work of the team and provide them technical guidance
• Scheduling tasks and monitoring the progress/delivery of the team over timelines.
• Work as a cohesive team exhibiting the one team approach
• Knowledge on Incident management, Change Management Problem Management, CMDB and Capacity Planning
• Understanding of SLA and knowledge of Documentation
• Responsible for managing client’s virtual environment, which hosted on HP Chassis.
• End to end management, upgrade firmware, troubleshooting of HP Chassis
• Responsible for managing client’s virtual environment, which consist virtual machine from vSphere and Hyper-V
• Managing, maintaining, HA, vMotion, S-vMotion, HA, DRS in virtualized infrastructure for minimizing the downtime and best use of available resources.
• Handling and managing Cisco USC which consist B and C series blade to support client’s physical environment.
• Build, configure and manage Server 2016 /2019/2022environment
• Well verse knowledge on AD, DNS, DHCP and group policy etc.
• Working with all other team/tracks/third party or client to resolve the ongoing issue as soon as possible
• Remote management using ILO, RSA, DRAC, iRrmc etc. Basic knowledge of PowerShell
• Migration of Domain controller, AD migration for windows server
• Migration of physical box to virtual box and Vice-versa using different technology like vCenter convertor, double take move etc.
• In place up gradation and migration of server to utilize extended feature on upgraded version.
• Day to day routine task of windows and VMware.
• Analyzing and preparing root cause analysis documents
• Ricoh Printer and Server Support – kofax, Streamline, Equitrac.
• A supportive, diverse, and global team with a brilliant culture.
• Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few. For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.

To know more about us visit – www.hcltech.com