Senior Systems Engineer - Windows & Virtualization

HCLTech; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

20 days vacation per year

Insurance options: Term life, Travel

Job summary

HCLTech is seeking a senior IT professional in London with 10+ years of experience in Windows Server administration, VMware vSphere, HP/Dell hardware, and AWS. The role focuses on on-call support, incident/problem/change management, SLA adherence, and leading a technical team to maintain and optimize the client’s virtual environment.

You will manage Server 2016/2019/2022, vSphere, Hyper-V, and related tools, ensuring high availability and performance while collaborating with cross-functional

Qualifications

• 10+ years experienced Information Technology Professional
• Expertise in installation, configuration and administration of Windows Server 2016/2019/2022
• Experience with vSphere, HP Blade, Dell and AWS
• On-Call support for Windows Server infrastructure
• Knowledge of Incident, Problem and Change management processes
• Experience with AD, DNS, DHCP and group policy

Responsibilities

• Provide On-Call support for Windows Server infrastructure
• Monitor performance and ensure system functionality using tools like SolarWinds and Zenoss
• Troubleshoot and resolve routine to moderately complex issues
• Ensure user satisfaction through preventative maintenance
• Participate in Incident, Problem and Change management processes
• Manage SLA metrics and develop operating policies
• Oversee team delivery and provide technical guidance
• Perform server upgrades and migrations
• Remote management using iLO, RSA, DRAC
• Migration of Domain Controllers and AD migrations
• Work with multiple teams and third parties to resolve issues

Skills

Windows Server administration

VMware vSphere

Hyper-V

AWS

PowerShell

Incident management

Change management

AD/DNS/DHCP

Server upgrades/migrations

Ilo/RSA/DRAC

Tools

vSphere/VMware tools

HP Blade

Dell hardware

Job description

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Note: Candidates must be eligible to work in United Kingdom.

Job Summary:

10+ years experienced Information Technology Professional with demonstrated expertise in the installation, configuration, and administration of Windows server 2016 /2019/2022, vSphere, HP Blade, Dell and AWS

• Responsible for providing On-Call support to Windows Server infrastructure
• Monitoring system performance & ensuring smooth functionality of the systems using various tool like Solar winds and Zenoss.
• Troubleshooting / resolving routine to moderately complex issues
• Ensuring user / customer satisfaction by providing preventative maintenance
• Participate in Incident, Problem, and Change management processes.
• Tracking the metrics to ensure SLA's are met. Developing standards, policies and procedures for operating model
• Oversee and monitor the delivery of work of the team and provide them technical guidance
• Scheduling tasks and monitoring the progress/delivery of the team over timelines.
• Work as a cohesive team exhibiting the one team approach
• Knowledge on Incident management, Change Management Problem Management, CMDB and Capacity Planning
• Understanding of SLA and knowledge of Documentation
• Responsible for managing client’s virtual environment, which hosted on HP Chassis.
• End to end management, upgrade firmware, troubleshooting of HP Chassis
• Responsible for managing client’s virtual environment, which consist virtual machine from vSphere and Hyper-V
• Managing, maintaining, HA, vMotion, S-vMotion, HA, DRS in virtualized infrastructure for minimizing the downtime and best use of available resources.
• Handling and managing Cisco USC which consist B and C series blade to support client’s physical environment.
• Build, configure and manage Server 2016 /2019/2022environment
• Well verse knowledge on AD, DNS, DHCP and group policy etc.
• Working with all other team/tracks/third party or client to resolve the ongoing issue as soon as possible
• Remote management using ILO, RSA, DRAC, iRrmc etc. Basic knowledge of PowerShell
• Migration of Domain controller, AD migration for windows server
• Migration of physical box to virtual box and Vice-versa using different technology like vCenter convertor, double take move etc.
• In place up gradation and migration of server to utilize extended feature on upgraded version.
• Day to day routine task of windows and VMware.
• Analyzing and preparing root cause analysis documents
• Ricoh Printer and Server Support – kofax, Streamline, Equitrac.
• A supportive, diverse, and global team with a brilliant culture.
• Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few. For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.

To know more about us visit – www.hcltech.com