Senior Systems Engineer

Al Jazeera Media Network; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prominent media organization in Greater London is seeking a Senior Systems Engineer who will ensure the stability and performance of its IT infrastructure. This role requires hands-on experience in managing servers and responding to security threats, along with a solid educational background in IT. Candidates should have 6+ years in the technology domain, proficiency in Windows, UNIX, and Linux environments, and effective documentation skills. The position involves shift rotations to support 24/7 operations.

Qualifications

• Bachelor’s degree or equivalent experience in IT or related field.
• Preferred qualifications include advanced industry certifications.
• Minimum of 6 years of experience in IT and Technology.

Responsibilities

• Monitor and maintain IT infrastructure performance.
• Provision and configure new servers as needed.
• Respond professionally to service requests and incidents.
• Execute security protocols during incident responses.
• Maintain documentation for problem-solving processes.

Skills

Systems Stability Monitoring

Fault Identification and Resolution

Security Incident Response

Server Provisioning

Performance Management

Education

Bachelor's degree in IT or related field

Industry Standard Certifications

Tools

Windows environments

UNIX environments

Linux environments

Virtualization technologies

Enterprise monitoring systems

Job description

Senior Systems Engineer

As a Senior Systems Engineer at Al Jazeera Media Network, you will play a key role in keeping our core systems and storage infrastructure running seamlessly, securely, and at scale. You will work within a fast-paced, highly collaborative environment where your expertise will be critical in maintaining high availability and resilience across our platforms. From resolving system and storage incidents—including outages, failures, and security threats—to proactively monitoring performance and system health, you will be at the forefront of ensuring operational excellence. In this role, you will take a hands‑on approach to configuring, maintaining, and deploying enterprise servers, storage solutions, and associated infrastructure. You will also support ongoing optimisation efforts, ensuring our systems remain stable, secure, and future‑ready. We are looking for someone who thrives under pressure, takes ownership, and brings a proactive, solutions‑driven mindset. Flexibility is key, as you will be part of an on‑call and shift rotation to support our 24/7 operations.

Key Responsibilities

• Monitor and maintain AJMN’s IT Infrastructure systems stability and performance, and resolve any impact to service, ensure key performance indicators, and service-level agreements are met.
• Provision new servers and systems as required.
• Identify and resolve faults, incidents, problems, service requests and change requests from the AJMN Service Desk in a professional manner to agreed service levels.
• React to security incidents by performing sink‑holing, applying security patches and other security operations.
• Ensure that problems are documented with detailed diagnosis that is accurate and compliant with existing processes.

Education

• Bachelor or higher in IT, Computer Science or related field or exceptional prior experience
• Tertiary qualifications in IT systems related Industry Standard Certifications preferred. Advanced Certifications is a plus.

Experience

• 6+ years in IT and Technology domain
• Proven working experience in installing, configuring, and troubleshooting Windows / UNIX / Linux based environments.
• Experience with back office products
• Architecture & design of information and operational support systems
• Experience with Virtualization and cloud Services
• Experience with Enterprise backup & monitoring systems