Technical Support Analyst – Mid/Sr.

ITAC Solutions; Birmingham; On-site; GBP 52,223 - 59,684; Full time

Benefits offered by this job

Growth into leadership

Strong retention

Modern headquarters

Hands-on MS technologies

Stability

Job summary

ITAC Solutions is seeking a hands-on IT professional to join our client’s high-performing IT team in the United Kingdom. You will own Microsoft Entra, Intune, Microsoft 365, and Teams administration, supporting 700+ users across multiple locations.

The role covers device imaging, patching, Meraki MDM, networking, print services, and enterprise hardware. A stable employer and long-term career path await someone with a solid history in deploying and maintaining enterprise Microsoft technologies.

Qualifications

• Intune device management and compliance experience.
• Microsoft 365 and Teams administration experience.
• Meraki MDM and networking experience.
• Enterprise PC imaging and patch management experience.
• Stable employment history demonstrating long-term commitment.

Responsibilities

• Administer Microsoft Entra, Intune, Microsoft 365, and Teams.
• Manage device imaging, deployment, and patching.
• Support Meraki MDM, networking, and Wi-Fi.
• Administer print services and enterprise hardware.
• Troubleshoot complex end-user and systems issues.
• Support 700+ users across multiple locations.
• Collaborate on infrastructure improvements.

Skills

Intune administration

Microsoft 365 administration

Teams administration

End-user support

Network troubleshooting

Tools

Meraki MDM

Imaging devices

Patch management

Job description

Overview

Join our client’s high-performing IT team and play a key role supporting the technology that keeps a growing enterprise running smoothly. This is an opportunity to own critical Microsoft technologies, support 700+ users, and build a long-term career with a stable organization that values technical expertise and employee longevity.

C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need sponsorship in the future.

Benefits

• Opportunity to grow into IT leadership
• Stable, long-tenured IT team with excellent retention
• Financially strong, growing organization
• Modern, recently renovated corporate headquarters
• Hands-on ownership of enterprise Microsoft technologies

Compensation

$70,000 – $80,000 annually

Contract-to-hire preferred; direct hire considered for the right candidate

What You’ll Be Doing

• Administer Microsoft Entra, Intune, Microsoft 365, and Teams
• Manage device imaging, deployment, and patching
• Support Meraki MDM, networking, and Wi-Fi
• Administer print services and enterprise hardware
• Troubleshoot complex end-user and systems issues
• Support 700+ users across multiple locations
• Collaborate on infrastructure improvements

What You’ll Need to be Considered

• Intune device management and compliance experience
• Microsoft 365 and Teams administration
• Experience with Meraki MDM and networking
• Enterprise PC imaging and patch management
• Stable employment history demonstrating long-term commitment