Senior Surveyor - Estates & Portfolio Management

C&W Services (S); Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Cushman & Wakefield is seeking a Senior Surveyor to join the Estates & Portfolio Management team in the UK. You will provide full property management services to major occupier clients, ensuring high standards of service, compliance, and value delivery.

You will manage client relationships, coordinate cross-functional teams, and contribute to strategic planning and budgeting. The role offers a clear career path within a leading global real estate services firm, with a focus on development,

Qualifications

• Proven ability to manage client relationships and deliver projects on time and within budget.
• Strong analytical and numerical skills with attention to detail.
• Excellent written and verbal communication across all levels of stakeholders.
• Experience in property management for corporate occupiers or investors is preferred.

Responsibilities

• Maintain client relationships and act as liaison on specific projects.
• Support market visibility and team profile.
• Ensure advice is thorough, accurate and timely; seek assistance when needed.
• Deliver activities within client expectations (time, quality).
• Consult internally/externally to identify optimal client solutions.
• Coordinate with internal teams and external professionals to provide full service.
• Identify cross-selling opportunities and contribute to fee targets.
• Keep timesheets up to date and reflect current work.
• Adhere to firm procedures on health & safety, quality, risk and conduct.
• Stay updated on relevant case law and current affairs affecting clients.
• Engage in on-the-job and formal development to broaden experience.
• Contribute to client budgets with accurate market data.

Skills

Client management

Analytical skills

Numerical reasoning

Communication skills

IT skills

Education

RICS qualification preferred

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Job Title
Senior Surveyor - Estates & Portfolio Management

Job Description Summary

Job Description

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm's 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

Cushman and Wakefield are looking for an enthusiastic, experienced individual to join their Occupier Management team as a Senior Surveyor for one of their most prestigious retail occupier clients.

The Occupier Management division of Global Occupier Services is an expanding unit working for global brands across the UK and, increasingly, EMEA and the rest of the world. We are the sole supplier of property management services for the majority of our occupier clients and have a first-class retention record.

In this role you will provide mainly existing corporate occupier clients with full property management services that meet their expectations.

Core Responsibilities:

• Maintain client relationship and act as liaison with clients on specific projects
• Support the team profile in the market and throughout the business
• Ensure advice is provided thoroughly, accurately and within set deadlines, seeking assistance from colleagues if necessary or as appropriate
• Deliver activities and projects within client expectations (e.g. time, quality)
• Consult internally and externally to help identify optimum solutions for clients
• Manage and liaise with internal teams and other external professionals to provide a full service to the client
• Identify potential cross-selling opportunities
• Contribute to meeting overall departmental fee/billing target
• Ensure timesheets are up to date and reflective of current work
• Ensure work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct, etc.)
• Keep own knowledge of relevant case law and current affairs impacting clients up to date
• Proactively seek and undertake on the job and formal developmental activities to broaden experience and knowledge
• Achieve objectives set and actively engage in review process
• Effectively use established systems for workflow management, minimising debts, and disbursement recovery
• Feed into client budgets to ensure accurate market data.

Knowledge & Experience:

• General practice background for either a corporate, public sector or private practice
• Experience of property management work for either investors or corporate occupiers would be preferred
• Demonstrable technical competence in areas relevant to role
• IT skills (MS Word, Excel, PowerPoint, Outlook, Internet)
• Sound numerical reasoning and analytical skills
• Solid understanding of client service delivery
• High level of written and spoken communication skills
• Preferable to be RICS qualified

This is a fantastic opportunity to further your career to Senior Surveyor level, joining a brilliant team of individuals working with a supportive and innovative company that champions its employees growth and progression.

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.

INCO: "Cushman & Wakefield"