Senior Supportability Engineer

Safran; Watford; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Safran Electrical & Power is seeking a Senior Supportability Engineer for our Pitstone site in Buckinghamshire. Hybrid work model with emphasis on in-service support, ILS analyses, and whole-life cost optimisation across global customers.

You will lead small project teams, influence commercial offerings, and ensure complete aftermarket support with robust service readiness plans and data-driven decision making.

Qualifications

• A degree or significant experience in aerospace, engineering or automotive.
• Knowledge and use of ILS, RAMS, reliability and maintainability principles.
• Ability to balance technical and commercial perspectives to optimise support solutions.

Responsibilities

• Ensure complete support and service solutions for customers in aftermarket.
• Collaborate with program teams for entry into service and ongoing support of new products.
• Produce and update service support readiness plans and ILS analyses including TAT.
• Support profitability from parts and services and plan ILS work packages.
• Lead small project teams and liaise with stakeholders to determine best support solutions.

Skills

Aerospace

Customer support experience

Integrated logistics support

RAMS

MRO

TAT Aftermarket

Analytical

Life cost modelling

Data analysis

Reliability

Availability

Maintainability

Supportability/Safety

Education

Degree in aerospace, engineering, or automotive

Job description

Senior Supportability Engineer

Date: 2026-09-26T01:23:33

Job Description

Senior Supportability Engineer

Pitstone, Tring, Hertfordshire Hybrid

Skills: Aerospace, Customer support experience, Integrated logistics support, RAMS, MRO, TAT Aftermarket, Analytical, Life cost modelling, Data analysis, Reliability, Availability, Maintainability and Supportability/Safety

We are looking for passionate individuals to join our Engineering Product Support team as a Senior Supportability Engineer at our Pitstone site in Buckinghamshire. The Role

As a Senior Supportability Engineer at Safran Electrical & Power you will offer excellent support and service solutions to our customers in the aftermarket, optimising elements of the product design to enable the provision of complete support to our global customer base. You will support on various projects, producing and updating service support readiness plans. You will play a key role in influencing the commercial offering, optimising whole life costs. You will model and plan work packages of varying sizes, leading small project teams of varying disciplines.

• Ensure we offer complete support and service solutions to our customers in the aftermarket
• Work with program teams to provide all elements for a successful entry into service and ongoing support for new products
• Produce and update service support readiness plans, conducting ILS analysis including maintainability assessments and Turn Around Time (TAT) analysis
• Ensure continued profitability from the parts and services that we provide to our customer base
• Plan ILS and supportability work packages of various sizes and manage them to completion
• Liaise with various key stakeholders to determine the best support solution for a customer or platform
• Lead project teams of around 1 to 5 people

Desirable Experience

We are looking for candidates with a range of skills and experience, but we're also keen to help people grow and develop in this role. If you have some or all of the following, we'd love to hear from you:

• A degree or significant experience in areas such as aerospace, engineering or automotive
• Knowledge and use of Supportability, Maintainability, ILS, reliability
• Comfortable liaising with stakeholders at all levels
• Appreciation of the constraints of working within a regulated industry
• Ability to derive the best support solutions in a complete systems environment, thinking equally in both technical and commercial spaces
• Ability to persuade stakeholders to change approach when required, using data and analysis evidence bases
• Comfortable working with demanding customers to jointly define the best ways to support the business
• Evidence of written English at interview stage.

We also know that some candidates may be discouraged from applying if they don't meet 100% of the criteria. We encourage anyone to apply if they can demonstrate relevant skills and experience. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may facilitate your participation.

Application Deadline: 2026-10-24T16:42:50.89