Senior Supportability Engineer

Safran; Pitstone; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Early finish on Fridays

Annual bonus and pay review

25 days' holiday + bank holidays

Pension scheme & life assurance

Professional development & mentoring

Onsite parking & restaurant

Bicycle storage & showers

Family-friendly policies

Job summary

Safran Electrical & Power in the UK is seeking a Senior Supportability Engineer to join the Engineering Product Support team. This hybrid role based at Pitstone, Buckinghamshire offers ownership of ILS analyses, TAT assessments and service readiness planning for aftermarket products.

You will collaborate with program teams and customers to optimise whole life costs and ensure profitable parts and services. Leadership of small multi-disciplinary teams is expected.

Qualifications

• We are looking for a candidate with aerospace or engineering experience and knowledge of supportability and ILS.
• Strong data analysis and decision-making skills are required.
• Experience liaising with stakeholders across levels in a regulated industry.

Responsibilities

• Provide complete support and service solutions to aftermarket customers.
• Collaborate with programs to ensure successful entry into service and ongoing support.
• Produce and update ILS analyses, including maintainability and TAT assessments.
• Help maintain profitability from parts and services offered.
• Plan ILS work packages and manage small project teams.
• Liaise with stakeholders to determine best support solutions.

Skills

Aerospace

Customer support experience

Integrated logistics support

RAMS

MRO

TAT Aftermarket

Analytical

Life cost modelling

Data analysis

Reliability

Availability

Maintainability and Supportability/Saf

Education

Degree in aerospace/engineering/automotive or significant experience

Job description

Senior Supportability Engineer

Vacancy details

General information

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.

As the world leader in aeronautical electrical systems, Safran Electrical & Power is a key player in the electrification of aircraft equipment and electric and hybrid propulsion. With expertise across the onboard energy chain, the company designs and delivers innovative, optimized and modular architectures and solutions.

Reference

2026-179808

Position description

Domain

Programs / Customer Relations

Job field / Job profile

Customer services and support - Product support engineering

Job title

Senior Supportability Engineer

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

Senior Supportability Engineer

Pitstone, Tring, Hertfordshire

Hybrid

Skills: Aerospace, Customer support experience, Integrated logistics support, RAMS, MRO, TAT Aftermarket, Analytical, Life cost modelling, Data analysis, Reliability, Availability, Maintainability and Supportability/Safety

We are looking for passionate individuals to join our Engineering Product Support team as a Senior Supportability Engineer at our Pitstone site in Buckinghamshire.

The Role

As a Senior Supportability Engineer at Safran Electrical & Power you will offer excellent support and service solutions to our customers in the aftermarket, optimising elements of the product design to enable the provision of complete support to our global customer base. You will support on various projects, producing and updating service support readiness plans. You will play a key role in influencing the commercial offering, optimising whole life costs. You will model and plan work packages of varying sizes, leading small project teams of varying disciplines.

• Ensure we offer complete support and service solutions to our customers in the aftermarket
• Work with program teams to provide all elements for a successful entry into service and ongoing support for new products
• Produce and update service support readiness plans, conducting ILS analysis including maintainability assessments and Turn Around Time (TAT) analysis
• Ensure continued profitability from the parts and services that we provide to our customer base
• Plan ILS and supportability work packages of various sizes and manage them to completion
• Liaise with various key stakeholders to determine the best support solution for a customer or platform
• Lead project teams of around 1 to 5 people

But what else? (benefits, specificities, etc.)

• Early finish on Fridays
• Competitive salary and annual bonus and pay review
• 25 days' holiday + bank holidays (option to buy/sell)
• Strong Pension scheme and life assurance
• Professional development, ongoing training, mentoring
• Onsite amenities: parking, restaurant, bicycle storage, showers
• Family-friendly and accessible workplace policies

Get involved:

We also have a number of groups and forums onsite that you can get involved with, including Women at Safran, STEM ambassadors, employee forum, charity partnerships and wellbeing programme.

Our Wellbeing Programme in Pitstone aims to place employee wellbeing at the heart of our business, and we integrate it within all that we do. The programme is made up of four wellbeing committees; Healthy Minds, Physical, Social & Financial. Our enhanced family friendly policies re-enforce our commitment to providing a workplace that is both diverse and inclusive.

Candidate skills & requirements

Desirable Experience

We are looking for candidates with a range of skills and experience, but we're also keen to help people grow and develop in this role. If you have some or all of the following, we'd love to hear from you:

• A degree or significant experience in areas such as aerospace, engineering or automotive
• Knowledge and use of Supportability, Integrated Logistics Support, reliability and maintainability
• Comfortable liaising with stakeholders at all levels
• Appreciation of the constraints of working within a regulated industry
• Ability to derive the best support solutions in a complete systems environment, thinking equally in both technical and commercial spaces
• Ability to persuade stakeholders to change approach when required, using data and analysis evidence bases
• Comfortable working with demanding customers to jointly define the best ways to support the business
• Evidence of written English at interview stage.

At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone.

We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.

Position location

Job location

Europe, UK, England, London

City (-ies)

Pitstone