Senior Support Worker (Weston Super Mare)

New-Chapters-Support-and-Wellbeing; Weston-super-Mare; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Employee assistance helpline

Wellbeing hub access and discounts

Birthday gift and long-service reward

NVQ funding support

Job summary

New Chapters in Weston-super-Mare is seeking a full-time Senior Support Worker to lead a team in a supported living setting. You will supervise daily operations, mentor staff, and support with audits to ensure quality care for adults with autism, learning disabilities and complex needs.

The role offers a 40-hour week, with potential overtime or sleep-ins, and a competitive £13.75 per hour rate. Visa sponsorship is not available and driving is not required.

Qualifications

• Experience as a senior support worker in a supported living setting.
• Ability to mentor and guide team members.
• Calm, empathetic and level-headed in challenging situations.
• Excellent communication and listening skills for diverse communication methods.
• Good basic English literacy, numeracy and IT skills.

Responsibilities

• Supervise the effective running of the service when management are away.
• Educate, inform, train and mentor new and existing team members.
• Support with auditing processes.

Skills

Experience as senior support worker

Team mentoring

Calm under pressure

Excellent communication

English language basics

Personal development commitment

Job description

At New Chapters, we are a family-run service that offers vulnerable adults the opportunity to live independently in a supported environment.

We are seeking a caring and dedicated full-time senior support worker in Weston-super-Mare with a pay rate of £13.75 per hour.

The role involves supporting a number of vulnerable adults with autism, learning disabilities, epilepsy and behaviours that may challenge, as part of a team.

Previous experience in a supported living setting is essential. In return, we offer you the chance to make a positive difference to the lives of others, working within a caring and close-knit team, all while receiving competitive rates of pay and benefits.

About the senior support worker role

As a senior support worker, you will be taking a key role as a support worker while also supporting the area manager and deputy area manager. You will:

• Supervise the effective running of the service when the management team are elsewhere.
• Educate, inform, train and mentor new and existing team members at the request of the management team.
• Support with auditing processes.
• Encourage the people we support to participate in their chosen activity or follow their interests.
• Co-ordinate scheduled activities for the people we support, using personalised rotas, liaising with others and ensuring facilitated activities and appointments are attended.
• Assist with personal care, including bathing, dressing, toileting and grooming, while respecting dignity and privacy, and/or support or prompt service users to undertake their personal care (as appropriate).
• Implement behaviour management strategies when necessary.
• Maintain a clean and safe environment.
• Update and maintain accurate records and take the lead in developing care plans.

This role is offered on a 40-hour-a-week contract, with the possibility of overtime. Shifts are typically 12 or 14 hours, with the opportunity to undertake regular sleep-ins.

Role requirements

We are seeking someone who has:

• Experience as a senior support worker (or equivalent) in a supported living setting.
• Experience in managing or mentoring teams.
• The ability to remain calm, empathetic and level-headed in all situations, particularly if faced with challenging behaviour.
• Excellent communication and listening skills, as you will be supporting people who use various methods of communication.
• Good basic comprehension of the English language, literacy, numeracy and IT skills.
• Ongoing commitment to your own personal development and training.

Unfortunately, we cannot sponsor visas for this role, so we can only progress your application if you have the authority to work in the UK without visa sponsorship.

There are many great reasons to join our team!

• Competitive pay of £13.75 per hour, with the opportunity to earn more through sleep-ins.
• A free employee assistance helpline.
• Access to a wellbeing hub, discounts and online training through our employee training platform and eligibility to join the Blue Light Card scheme.
• A gift for your birthday and a long-service reward.
• Support to gain NVQs (while government funding lasts).