Senior Support Worker - Ty Ireland

The Wallich; Bridgend; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Wallich in Bridgend is seeking a Residential Support Worker to help Service Users with housing and personal difficulties, aiming to build skills, independence and a sustainable move-on.

This role is 37.5 hours per week, Monday to Friday with occasional weekends and an on-call rota. An Enhanced DBS is required, and driving licence with access to your own vehicle is essential. We encourage early applications; contact recruitment for accessibility support.

Responsibilities

• Coordinate and provide residential support that enables Service Users to address housing and personal difficulties, build skills and confidence, and improve ability to maintain future accommodation.
• Support will be delivered in a way that promotes independence and avoids creating dependence, often by accompanying Service Users at first to familiarise them with activities or appointments.
• Ensure a safe, secure and effective service across the Bridgend project and meet housing management needs.
• Contribute to the on-call rota and weekend coverage as required.

Job description

Hours of Work: 37.5 hours per weekMonday – 08:00-16:00 plus occasional weekends and following an on call rota

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallichwww.thewallich.com/about-us

Project Description

The project is located across Bridgend and works with Service Users who have a history of long-term alcohol misuse. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.

Purpose of Role

To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and use of own vehicleis essential

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Closing date for this vacancy is 9th November 2026 at 09:00am.

Interview Date: 12th November 2026

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464