Senior Support Worker

Phoenix Learning & Care Group; Tredegar; On-site; GBP 29,000 - 37,000; Full time

Job summary

Phoenix Learning & Care Group is seeking a Senior Support Worker in Tredegar to support children with social and emotional needs. This role offers a total compensation package of £35,303, featuring flexible shifts, comprehensive training, and numerous benefits, including extensive learning opportunities and wellbeing support.

Benefits

33 days annual leave

Pension scheme with employer contributions

Learning & Development Opportunities

Employee discounts

Wellbeing support

Cycle to work scheme

Covered enhanced DBS check

Medicash scheme after 12 months

Qualifications

• Full driving licence required to support children out in the community.
• Ideally hold a qualification in residential childcare or obtain within 2 years.

Responsibilities

• Lead shifts and support the Registered Manager with various tasks.
• Assist children in their daily activities and ensure their safety.
• Participate in on-call rota and monitor children's development.

Skills

Patience

Compassion

Resilience

Communication Skills

Flexibility

Education

Qualification in Residential Childcare

Job description

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Salary: £29,120 based on 40 hours per week, plus £6,183 based on 10 sleep ins per month. Total package averages at £35,303.

Contract Type: Permanent

Every child should have the opportunity to see the Brecon Beacons. To see a show at the Bird of Prey Sanctuary. To go super tubing. Wales has so much to offer a child. We make sure the children supported by Phoenix Learning and Care get to experience as many of the great things other children do as possible – But we need your help.

Our children have social and emotional needs related to Autism, ADHD, or Trauma. They need good role models to help them flourish. With your support, we can make that happen. The children will have difficult days and need more help at home, especially if overwhelmed. Your support on those days will make the good days even more special. You’ll really be able to see the positive impact of your relationships as the children grow.

This role is working in a small 1-bedroom home, so you’ll really get to know the team and the children. The children need support 24 hours a day, meaning you’ll be able to work your full week in 2-3 days, which is only 10 shifts per month!

As a Senior Support Worker, you’ll lead your shifts and, when needed, support the Registered Manager with recruitment, supervision, meetings, and inspections.

A day in the life of a Support Worker will involve:

• Assisting the manager with recruitment, supervision, meetings, and inspections.
• Supporting children to have the best quality of life possible. Whether it be through baking at home, fun days out, or holidays with the children. You could be doing anything from making sure the children have a healthy diet to taking them to see The Big Pit!
• Ensuring our children are kept safe and their plans are suitable for their needs. We’ll need you to help monitor their development by keeping our systems and records up to date. Don’t worry though, you’ll get all the training you need.
• Taking part in our on-call rota, averaging 1 on-call per week. You’ll get an additional allowance for this!

To be a successful Senior Support Worker, you’ll need:

• Patience, compassion, and resilience – The children you support may have experienced trauma, which may have an impact on their behaviour.
• Great communication skills – Both verbal and written communication is important in this role as you’ll be speaking to a lot of different people at different times and need to be able to update the children’s plans.
• A driving licence – Our children love to be out in the community. We need you to be able to drive them to where they need to go. We have the cars, you just need the licence.
• To be flexible – You’ll need to be able to sleep at the home during your shifts. The children need support 24 hours a day. This does mean you’ll be able to work your full week in 2-3 days!
• Ideally, you’ll hold a qualification in residential childcare. If you don’t it’s key that you have this within your first 2 years of working in the sector. We will pay for and support this if you don’t already hold it.

In return for your time, you’ll get:

• Holidays – You’ll get 33 days (264 hours) annual leave. You’ll still need to work on bank holidays if the rota requires. You’ll also get an extra day off for your birthday after your first year with us.
• Pension scheme – Our pension scheme is based on you paying in 5%, and us adding 3%.
• Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
• Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
• Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
• Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
• DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.

After 12 months service you’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.

In line with safer recruitment guidelines, we will run an online check on the successful candidate. This can, and may include any public social media profiles.

At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 27/06/2025 by TN United Kingdom