Senior Support Worker

TN United Kingdom; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team in providing exceptional care to those in need. This role involves leading a dedicated team, ensuring adherence to best practices, and fostering personal growth for both colleagues and the individuals supported. With a focus on person-centered care, you will be instrumental in updating support plans and collaborating with multi-disciplinary teams. The organization values employee wellbeing and offers a range of benefits, including flexible pay options and ongoing career development. Join a supportive environment that champions your ambitions and recognizes your contributions.

Benefits

Flexible Pay Employer (Wagestream)

Award-winning Learning and Development

Blue Light Card

Cycle to Work Scheme

Employee Assistance Programme

Colleague referral scheme with cash reward

Company pension scheme

Two week rolling rota

Qualifications

• Must have or be working towards a Level 2 Diploma in Health & Social Care.
• Satisfactory Criminal Records Checks and references are required.

Responsibilities

• Lead and guide a team to provide exceptional quality service.
• Update and maintain support plans to required standards.
• Collaborate with multi-disciplinary teams for optimal support.

Skills

Leadership

Person-Centered Care

Communication

Team Supervision

Education

Level 2 Diploma in Health & Social Care

Job description

We are excited to expand our team and invite passionate individuals to join us at Glassmoon Services!

In this role, you will have the opportunity to:

• Lead and guide a team of colleagues to provide exceptional quality service to the People We Support.
• Deliver care that reflects best practices, legislative requirements, and our policies, procedures, and agreed standards to support Glassmoon Services' purpose.
• Actively engage with and support individuals to learn, maintain skills, pursue personal interests, and provide unique person-centered care that is tailored to each individual, in alignment with our person-led support delivery model.
• Play a vital role in updating and maintaining support plans to the required standard, while providing support and guidance to colleagues in completing their own.
• Act as the primary source of information from your team regarding any changes in the needs of the People We Support, promptly reporting these to the Registered Manager and Multi-Disciplinary Team.
• Collaborate closely with members of the multi-disciplinary teams to maximize opportunities for the People We Support.
• If desired by the Person We Support, nurture and develop relationships with their family, friends, and other significant individuals in their life.
• Exemplify leadership qualities by being a role model who inspires and supports all colleagues.
• Effectively supervise their team, ensuring that required standards are met in accordance with best practices, agreed policies, procedures, and legislative requirements.
• Ensure that all team members receive regular one-on-one meetings, annual reviews, and additional support through the SPG&P (Supporting Personal Growth and Potential) processes.
• Support and supervise colleagues to ensure that they fulfill their responsibilities to meet the needs of the People We Support.
• Always promote infection control and ensure the cleanliness of the service.

Our aim is to provide all colleagues with the support to bring their best selves to work in an organisation that places equal value on their wellbeing. We want people to join, stay and progress with us as an organisation.

Therefore, we look at practical ways we can improve their working lives:

We are a real living wage employer and believe in paying everyone fairly, irrespective of age.

As part of our commitment to our Fair Pay, Pay Fair strategy, we pay our colleagues for accrued annual leave on overtime. This is not an industry standard, and we are pleased to be able to offer this to our Glassmoon Colleagues.

Wagestream - We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, vouchers, discounts, check your benefits entitlement and much more.

Award winning Learning and Development

Blue Light Card - funded by us!

Cycle to Work Scheme

Employee Assistance Programme

Colleague referral scheme with cash reward

Ongoing career development to support you in achieving your ambitions

Two week rolling rota

Certified as a 'Great Place to Work' for the fourth year.

Requirements

• Must have or be working towards a Level 2 Diploma in Health & Social Care.
• Right to Work in the UK.
• Satisfactory Criminal Records Checks.
• References.
• ID & Address check.
• Driver preferred.

Salary is £14.10 per hour, based on NVQ Level 2.

Company pension scheme.