Senior Support Worker

Glassmoon Services; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team in providing exceptional care. This role involves leading a dedicated team, ensuring high-quality service delivery, and fostering a supportive environment for both colleagues and those they care for. With a commitment to personal growth and well-being, the organization offers a range of benefits, including flexible pay options and ongoing career development. If you are driven by the desire to make a difference and support individuals in their personal journeys, this opportunity is perfect for you.

Benefits

Flexible Pay Employer (Wagestream)

Award Winning Learning and Development

Blue Light Card

Cycle to Work Scheme

Employee Assistance Programme

Colleague Referral Scheme with Cash Reward

Ongoing Career Development

Paid Comprehensive Training

Company Pension Scheme

Qualifications

• Must have or be working towards a Level 2 Diploma in Health & Social Care.
• Satisfactory Criminal Records Checks and references are required.

Responsibilities

• Lead a team to provide exceptional quality service to the People We Support.
• Update and maintain support plans while guiding colleagues.

Skills

Leadership

Person-Centered Care

Team Supervision

Communication

Education

Level 2 Diploma in Health & Social Care

Job description

Be Part of Someone's Story!

We are excited to expand our team and invite passionate individuals to join us at Glassmoon Services!

In this role, you will have the opportunity to:

1. Lead and guide a team of colleagues to provide exceptional quality service to the People We Support.
2. Deliver care that reflects best practices, legislative requirements, and our policies, procedures, and agreed standards to support Glassmoon Services' purpose.
3. Actively engage with and support individuals to learn, maintain skills, pursue personal interests, and provide unique person-centered care that is tailored to each individual, in alignment with our person-led support delivery model.
4. Play a vital role in updating and maintaining support plans to the required standard, while providing support and guidance to colleagues in completing their own.
5. Act as the primary source of information from your team regarding any changes in the needs of the People We Support, promptly reporting these to the Registered Manager and Multi-Disciplinary Team.
6. Collaborate closely with members of the multi-disciplinary teams to maximize opportunities for the People We Support.
7. If desired by the Person We Support, nurture and develop relationships with their family, friends, and other significant individuals in their life.
8. Exemplify leadership qualities by being a role model who inspires and supports all colleagues.

Additional Responsibilities:

1. Effectively supervise the team, ensuring that required standards are met in accordance with best practices, agreed policies, procedures, and legislative requirements.
2. Ensure that all team members receive regular one-on-one meetings, annual reviews, and additional support through the SPG&P (Supporting Personal Growth and Potential) processes.
3. Support and supervise colleagues to ensure that they fulfill their responsibilities to meet the needs of the People We Support.
4. Always promote infection control and ensure the cleanliness of the service.

Our aim is to provide all colleagues with the support to bring their best selves to work in an organization that places equal value on their wellbeing. We want people to join, stay and progress with us as an organization.

We are a real living wage employer and believe in paying everyone fairly, irrespective of age.

As part of our commitment to our Fair Pay, Pay Fair strategy, we pay our colleagues for accrued annual leave on overtime. This is not an industry standard, and we are pleased to be able to offer this to our Glassmoon Colleagues.

Wagestream - We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, vouchers, discounts, check your benefits entitlement and much more.

Award winning Learning and Development

Blue Light Card - funded by us!

Cycle to Work Scheme

Employee Assistance Programme

Colleague referral scheme with cash reward

Ongoing career development to support you in achieving your ambitions

Paid comprehensive training

Certified as a 'Great Place to Work' for the fourth year.

Minimum Requirements:

• Must have or be working towards a Level 2 Diploma in Health & Social Care.
• Right to Work in the UK.
• Satisfactory Criminal Records Checks.
• References.
• ID & Address check.
• Driver preferred.

Salary is £14.10 per hour, based on NVQ Level 2.

Company pension scheme.