Senior Support Worker

Pharmacyupdate; Leicester Forest East; Remote; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Permanent contract

Funded NVQ development

Leadership progression opportunities

Ongoing training

Job summary

Pharmacyupdate in Leicester is seeking an experienced Senior Support Worker to lead shifts and support colleagues in complex care scenarios. You will promote safe practice, manage escalation, and contribute to care planning with 3:1/4:1/5:1 packages. This permanent role offers progression toward leadership and management.

Applicants should have senior care experience, safeguarding knowledge, and a commitment to high standards. A full UK driving licence is preferred.

Qualifications

• Senior position; experience in care essential.
• Experience with complex care packages (3:1, 4:1, 5:1) desirable.
• Experience with safeguarding, DoLS, incident management.
• Previous experience supervising other care workers is desirable.
• Full UK driving licence preferred.

Responsibilities

• Provide hands-on care and lead shifts.
• Support and guide other staff, promote safe practices.
• Escalate risk changes to senior/clinical teams.
• Maintain care documentation and incidents records.
• Support shadowing and competency development.

Skills

Leadership

Supervising

Behaviour escalation

Safeguarding

DoLS

Positive Behaviour Support

De-escalation

PMVA training

UK driving licence

Education

NVQ Levels 1-5

Job description

£15.00 per hour £28,080 £37,440 per year Permanent

NO SPONSORSHIP AVAILABLE

Ready to take the next step in your career in care?

We are recruiting experienced Senior Support Workers in Leicester who are confident supporting individuals with complex needs and behaviours that challenge.

This is a permanent position offering stability, consistent contracted hours and a genuine opportunity to progress into leadership and management.

This is not agency work and not temporary work.

You will join a permanent care team where your experience will make a real difference to both the people you support and the colleagues working alongside you.

Choose from:

36 hours per week approximately £28,080 per year

48 hours per week approximately £37,440 per year

Pay is £15.00 per hour and you will be employed on a permanent contract.

The Role

As a Senior Support Worker, you will combine hands-on care with additional responsibility during shifts.

You will support and guide other Support Workers, promote safe and consistent practice and provide calm leadership when individuals experience behavioural escalation.

The role may involve supporting complex care packages operating at 3:1, 4:1 and 5:1 staffing levels.

You will help ensure that care plans, behavioural strategies, risk assessments and agreed support approaches are followed consistently.

Your responsibilities will include supporting colleagues during shifts, recognising behavioural changes and early warning signs, implementing preventative and de-escalation strategies and providing leadership during challenging incidents.

You will also help promote least restrictive practice, ensure incidents and safeguarding concerns are recorded appropriately, maintain high standards of care documentation and support new team members through shadowing and competency development.

Where required, you will escalate changes in risk or presentation to senior management or clinical teams.

Who We're Looking For

This is a senior position, so previous experience within care is essential.

We are particularly interested in candidates with experience of complex care, behaviours that challenge, physical aggression, behavioural escalation, Positive Behaviour Support, safeguarding, DoLS, behavioural risk assessments, de-escalation and incident management.

Experience supporting or supervising other care workers is highly desirable.

Experience working within 3:1, 4:1 or 5:1 complex care packages would also be advantageous.

Previous experience of appropriate physical intervention or restraint within a care environment is required.

Training

DMI / Dynamis training is highly desirable.

Current or recent PMVA or equivalent recognised physical intervention training may also be considered, subject to competency review and completion of any required organisation-specific training.

A full UK driving licence is preferred.

Build Your Career With Us

We want this to be more than simply your next job. We want it to be the next stage of your career.

You will have access to funded qualifications and structured development opportunities, with progression available through NVQ Levels 1 5.

Your potential career pathway could be:

Senior Support Worker Team Leader Deputy Manager Service Manager Registered Manager

Level 5 Leadership & Management can also help put you on the pathway towards becoming a Registered Manager.

You bring the experience. We help build the pathway.

What You'll Get

£15.00 per hour

36 or 48 contracted hours per week

Up to £37,440 annual equivalent

Consistent contracted hours

Funded NVQ development

Ongoing training

Leadership progression opportunities

Long-term career opportunities within complex care.

Applicants must already have the right to work in the UK. No sponsorship is available for this position.

If you are an experienced Support Worker or Senior Support Worker who is confident working within complex care and ready for greater responsibility, we would love to hear from you.

Permanent role. Senior responsibility. Real progression.