Senior Support Worker

Caring for Communities and People; Hereford; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

25 days holiday + public holidays

Pension with 6% employer contribution

Enhanced sick pay

Life assurance (3x salary)

Healthcare cashback or Perkbox

Induction and ongoing training

Workplace Welfare support

Job summary

Caring for Communities and People (CCP) is seeking a Senior Support Worker to join Accommodation Based Services in Hereford, supporting 16+ young people under Local Authority Care. The role involves a two-week alternating shift pattern and a fixed-term contract until 1 August 2027.

You will deliver bespoke, strengths-based, trauma-informed support to empower independence, document notes accurately, safeguard residents, and work with a supportive management team to ensure high-quality outcomes.

Qualifications

• Experience supporting vulnerable young people in care settings.
• Ability to document notes accurately and communicate with staff.
• Trauma-informed, strengths-based approach.
• Flexible, patient, resilient and professional demeanor.

Responsibilities

• Support young people aged 16+ in accommodation-based services.
• Carefully document notes on our computer system and handover with staff.
• Provide strengths-based, trauma-informed support to empower independence.
• Safeguard residents from danger, harm, or abuse.
• Manage shifts in a two-week alternating pattern as described in the ad.

Skills

Flexibility

Patience

Resilience

Professionalism

Trauma-informed care

Safeguarding

Job description

Do you have experience supporting vulnerable people and those with complex needs?

We may have just the role for you...

Come and join a Charity focused on people rather than profit.

We are looking for a Senior Support Worker who shares our purpose, to join our Accommodation Based Services where we house and support young people 16+ under Local Authority Care across Hereford.

We are looking for someone to work an average of 39.375 hours per week across a two week alternating shift pattern. This would involve: Week 1 - Mon, Tues, Saturday and Sunday working 8am to 8.15pm. Week 2 - Wed, Thurs and Fri working 8am to 8.15pm. This is on a fixed term contract which will last the 1st of August 2027 .

We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards . We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability.

Why should you consider this opportunity?

• Work within a fun , established and very supportive team.
• Management support from a very well established and tight knit senior management team with decades of experience.
• Career growth , join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.
• You'll Re-enforce , positive support being delivered and establish the same standards in new placements.
• Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.
• Safeguard them from any potential danger, harm, or abuse.
• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.
• Have a Resilient nature, with the ability to keep a positive mindset even when times get tough.
• While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary.

To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour.

About Us

Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

Why join us?

• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhanced pension (6% employer contribution)
• Enhanced sick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance cover (3 times your annual salary in the event of your death)
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups , including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.

(Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

• Show gratitude and appreciation of others.
• Demonstrate personal and professional Pride .
• Integrity is everything.
• Reflect and learn.
• Continuous Improvement .
• Take your best self wherever you go.