Senior Support Worker

The Richmond Fellowship Scotland; Dumfries; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading voluntary organisation in Dumfries seeks a passionate and experienced Senior Support Worker to join their team. The successful candidate will lead a team while engaging with clients and professionals to develop personalized care plans. This full-time position offers professional growth with training opportunities and generous leave benefits. Applicants must hold a valid UK driving licence and have strong communication and leadership skills.

Benefits

Generous annual leave

TRFS rewards scheme

Paid travel during shifts

Continuous training opportunities

Refer a Friend scheme

Free Membership of Glasgow Credit Union

Counselling & Life Works service

Qualifications

• Minimum of 2 years experience in supporting individuals within care.
• Good understanding of SSSC Codes of Practice and Health & Social Care Standards.
• Willingness to work towards SVQ Level 3 qualification.

Responsibilities

• Coach and mentor team, manage rotas considering budgets.
• Liaise with health professionals to create person-centered support plans.
• Provide cover for on-call shifts including evenings and weekends.

Skills

Communication

Planning and Prioritisation

Leadership

Relationship Building

Understanding for Autism

Education

SVQ Level 3 in Social Services & Healthcare

Job description

Our dynamic and friendly team in Stranraer are on the lookout for a motivated and enthusiastic individual to join them as a Senior Support Worker on a full-time, permanent basis (37.5 hours per week).

For the Senior Support Worker role, please be aware that we are only able to accept applications from candidates who have a valid UK Driving Licence and access to their own cars.

The Richmond Fellowship Scotland is a leading voluntary organisation, supporting people with a broad range of needs to live in their own homes, as part of their community. We are driven by strong values and a firm commitment to choice, dignity and social inclusion.

The Role

As a Senior Support Worker, you will coach and mentor your team, providing regular support including supervision and identifying training needs. You will be responsible for producing the monthly rotas, whilst considering budgetary requirements and ensuring that all staff meet their contracted hours. On call duties will be allocated to you on a rotational basis.

Working alongside the Team Manager, part of your role will include liaising with external health professionals and facilitating meetings with supported individuals and important people in their lives to create accurate and effective person-centred support plan. You’ll effectively match the people we support with staff members, considering the specific outcomes and goals set for each individual.

What we’re looking for:

• Minimum of at least 2 years previous experience of supporting individuals within care.
• Great verbal and written communication skills.
• Ability to plan and prioritise workload.
• Good understanding of SSSC Codes of Practice and Health & Social Care Standards.
• SVQ Level 3 in Social Services & Healthcare or be willing to work towards your qualification.
• Ability to build and maintain positive and professional relationships with supported individuals, families, healthcare professionals and stakeholders.
• Ability to motivate and lead others.
• Experience of working with individuals who have autism and a knowledge of positive behaviour approaches to support.
• Have a driving licence and access to a vehicle.

Our Senior Support Workers generally work Monday to Friday, however there may be times you’ll need to provide cover for on-call shift work. Based on the needs of the service these could include evenings, sleepovers, waking nights, weekends and public holidays.

There will be an element of hybrid working in this role, with some time spent in the service, in the office and at home.

• Generous annual leave.
• TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous in-house training opportunities and chances to further your career in social care.
• Refer a Friend scheme- £150 reward for successfully referring a colleague.
• Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.
• Free Membership of Glasgow Credit Union.
• Counselling & Life Works service.

Sound interesting? Then apply today! We’d would love to hear from you!

Closing Date: 25/06/2025 (We reserve the right to close this vacancy at any point)

If you are seeing this ad via a job board then please be aware that you must submit an application directly via our website otherwise we may be unable to contact you.

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us!

The application page will open in a new window.