Senior Support Worker

Prosperity Care & Wellbeing; Cheltenham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Enhanced DBS provided

Cycle-to-work and salary-sacrifice

24/7 Employee Assistance Programme

Job summary

Prosperity Care & Wellbeing is seeking a Senior Support Worker to join our Gloucestershire-based team in Shurdington. You will lead by example providing safe, compassionate, person-centred care, including personal care, manual handling and PEG feeding for a young man with complex needs who is non-verbal.

You will monitor epilepsy, support daily activities, and safeguard through audits while ensuring excellent documentation.

Qualifications

• Must be patient, engaging and able to build meaningful connections without speech.

Responsibilities

• Deliver safe, compassionate, person-centered care.
• Support personal care and manual handling.
• Support PEG feeding and epilepsy monitoring.
• Communicate through closed-question choices and enable daily activities.
• Oversee safeguarding, care plans and medication audits; maintain high-quality documentation and practice.
• Provide supervision, mentoring and competency checks for Support Workers.
• Maintain strong communication with families and professionals to promote dignity and independence.

Job description

Senior Support Worker

Location: Shurdington

Shift pattern: Between 7am - 10pm

Hours: 45 hours per week

Pay Rate: £13.80 per hour

Sponsorship: We are unable to offer sponsorship at this time.

Driver Requirement: A full UK driving licence is essential for this role.

Make a Real Difference with an Award-Winning Care Provider

At Prosperity Care & Wellbeing, we are dedicated to delivering exceptional, person-centred health and social care. We support adults with complex needs to live empowered, meaningful lives - and we invest just as deeply in the wellbeing, development, and success of our staff.

• Best Place to Work - Gloucestershire Live Business Awards 2022
• Culture & Diversity Award - Circle2Success Business Awards 2023
• Home Care Employer (South West) - Great British Care Awards 2024
• Excellence in Social Care Training - GCPA Awards 2024
• Best National Home Care Employer (UK) - Great British Care Awards 2025
• Large Business of the Year Award - C2S Business Awards 2026

About the Person You’ll Be Supporting & What the Role Involves

You will be supporting a young man in his 20’s with complex physical and learning disabilities, who is fully dependent on others for all aspects of his care. He is non-verbal and communicates through simple closed-question choices, so you’ll need to be patient, engaging, and confident building meaningful connections without relying on speech. He enjoys music, fun interactions, and being around people close to his age, and responds best to Support Workers who take time to understand his preferences and encourage independence through choice-making.

As a Senior Support Worker, you will lead by example in delivering safe, compassionate, person-centered care. Alongside supporting personal care, manual handling, PEG feeding, epilepsy monitoring, communication through closed-question choices, and meaningful daily activities, you will take responsibility for safeguarding oversight, care plan and medication audits, and maintaining high standards of documentation and practice. You will provide supervisions, mentoring, and competency checks for Support Workers. Strong communication with families and professionals is essential, as you help create a consistent, joyful, and empowering environment that promotes dignity, independence, and quality of life.

What We Offer

• Comprehensive induction and specialist training
• Clear career progression opportunities
• Employee benefits, lifestyle savings & wellbeing support
• 24/7 Employee Assistance Programme
• Online counselling and GP access
• Cycle-to-work and salary-sacrifice schemes
• Enhanced DBS provided

Equal Opportunities

We welcome applications from individuals of all backgrounds. Diversity strengthens our team, and we are committed to creating an inclusive environment where everyone can thrive. We are dedicated to safeguarding and promoting the welfare of adults with care and support needs and expect all staff to uphold the highest standards of professionalism.