Senior Support Worker

Together UK; Bury St Edmunds; Presencial; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Casual dress

Company pension

Health & wellbeing programme

On-site parking

Sick pay

Descripción de la vacante

Together for Mental Wellbeing is seeking a Senior Support Worker at Jankyns Place Accommodation Service. This full-time role supports adults with complex mental health needs, promoting independence and community participation.

You will line manage support workers, work with a multidisciplinary team, and contribute to safeguarding, tenancy management, and reporting. DBS check required; benefits include pension and health programmes.

Responsabilidades

• Line manage one or more SWs
• Support the manager in the delivery of the service or contract
• Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary
• Establish and maintain relationships of trust with service users including helping service users to set, prioritise and achieve goals
• Support to manage tenancies
• Value the lived experience of service users and enable them to use that experience to support each other and improve their experience
• Carry out assessments and determine urgency of service user needs
• Work with professionals from other agencies and make onward referrals
• Take a lead on attending external meetings and attendance at multi-disciplinary team meetings
• Carry out risk assessments and determine urgency of service user need
• Assist service users to navigate the benefits and education systems
• Assist service users to manage friendships and family relationships
• Accompany service users to appointments
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
• Take a lead on client data management
• Write clear word processed and handwritten reports and records in English
• Contribute to contract compliance reporting and commissioning reporting
• Participate in mandatory and job-related courses and learning activities

Descripción del empleo

Senior Support Worker

Application Deadline: 31 October 2026

Department: Operations

Employment Type: Full Time

Location: Jankyns Place Accommodation Service

Reporting To: Christopher Cooper

Compensation: £ 27570.78 per annum

Description

£ 27570.78 per annum

Full-time

37.5 hours per week

Make a Real Difference Every Day

Are you passionate about mental health, recovery, and empowering people to live independently?

Join Together for Mental Wellbeing as a Senior Support Worker and support individuals with complex mental health needs to build confidence, develop life skills, and achieve their personal goals.

About the Role

This is a senior mental health support role at Jankyns Place which is a supported accommodation service consisting of 17 flats.

You Will:

• Provide recovery-focused support to adults (18+) with complex mental health needs
• Empower service users to gain independence and move into the community living independently
• Build positive, meaningful relationships based on trust, respect and inclusion
• Support individuals to attend appointments and engage in their community
• Work as part of a supportive, values-driven team

Why Join Us?

• Supportive, inclusive working environment
• Ongoing training & career development
• Be part of a values-led organisation focused on hope, empowerment and recovery

Key Responsibilities

Functional Responsibilities

• Line manage one or more SWs
• Support the manager in the delivery of the service or contract
• Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary.
• Establish and maintain relationships of trust with service users including helping service users to set, prioritise and achieve goals
• Support to manage tenancies
• Value the lived experience of service users and enable them to use that experience to support each other and improve their experience
• Carry out assessments and determine urgency of service user needs
• Work with professionals from other agencies and make onward referrals
• Take a lead on attending external meetings and attendance at multi-disciplinary team meetings
• Carry out risk assessments and determine urgency of service user need
• Assist service users to navigate the benefits and education systems
• Assist service users to manage friendships and family relationships
• Accompany service users to appointments
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
• Take a lead on client data management
• Write clear word processed and handwritten reports and records in English
• Contribute to contract compliance reporting and commissioning reporting
• Participate in mandatory and job-related courses and learning activities

Key Leadership Behaviours

• Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
• Ensures that Service User Leadership is at the heart of everything we do. Embedding the service user leadership framework within policy, strategy and process.

Skills, Knowledge & Expertise

About You

We’re looking for someone who is:

• Passionate about mental health, recovery, and wellbeing
• Empathetic, non-judgemental and person-centred
• A strong communicator with great engagement skills
• Resilient, organised and self-motivated
• Keen to build a long-term career in mental health support

Job Benefits

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.

Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091

As an employer, we are committed to making any reasonable adjustments during the recruitment process.

• Casual dress
• Company pension
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In person