Senior Support Worker

Caretech UK Ltd; Ashford; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Bonus scheme

28 days holiday

Free DBS checks

Blue Light Card

Pension

Employee assistance programme

Career progression opportunities

Training and qualification support

Job summary

CareTech UK Ltd in Ashford, Kent is seeking a Senior Support Worker to lead a team and deliver high‑quality, person‑centred care in Orchard House. The role supports adults with learning disabilities, autism and mental health needs, offering a permanent, full‑time position with 37.5 hours per week on a rota basis.

You will supervise staff, ensure care plans are followed and contribute to meaningful activities while maintaining accurate records and responding to on‑call needs as required.

Qualifications

• Willingness to work towards Level 3 Diploma in Health & Social Care.
• Ability to work unsociable hours on a rota basis.
• Drivers desirable but not essential.

Responsibilities

• Lead and supervise a team of Support Workers, providing guidance and day‑to‑day direction.
• Deliver and oversee high‑quality, person‑centred support and ensure plans are followed and updated.
• Coordinate activities, appointments and community engagement for the people we support.
• Maintain high standards of record‑keeping and documentation.

Skills

Team leadership

People skills

Communication skills

Resilience

Organisational skills

Education

Level 3 Diploma in Health & Social Care

Job description

Senior Support Worker

Location: Ashford, Kent

Rate: £14.03 per hour

Permanent | Full-time | 37.5 hours per week (rota-based)

We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We are recruiting a Senior Support Worker to join our service in Ashford, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career – any truly make a difference!

About the service –Orchard House

Orchard House is a small, friendly home which provides care and support for up to 10 people with learning and physical disabilities. The age of the service users are 31 to 66. They support 2 females and 8 males in this service.

The service users at Orchard House have different needs. They support people with autism, epilepsy, mental health needs, angelmans syndrome, as well as people wheelchair bound.

There is easy access to public transport, regular busses which stop 50 yards from the service. There is also onsite parking and it is close to the international train station as well as local shops

The Role

• Lead and supervise a team of Support Workers, providing guidance, role‑modelling, and day‑to‑day direction.
• Deliver and oversee high‑quality, person‑centred support, ensuring support plans are followed, reviewed, and updated.
• Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support.
• Maintain high standards of record‑keeping, completing documentation, incident reports, and reviews professionally.
• Participate in the Senior On‑Call rota, responding to staff queries, incidents, and operational needs as required.

Who We’re Looking For

• Confident in leading a team within a care environment
• Passionate about person-centred support
• Professional, proactive, and resilient
• Able to work independently while also supporting and motivating others
• Skilled in communication (written and verbal)
• Caring, patient, respectful, and calm under pressure
• Able to manage challenging situations with confidence
• Flexible and reliable, with the ability to work rota‑based shifts including Senior On-Call
• Committed to maintaining high-quality standards and excellent practice

Requirements

• Willingness to work towards Level 3 Diploma in Health & Social Care
• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Committed to maintaining high-quality standards and excellent practice

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications