Senior Support Engineer

Northrop Grumman Corporation; Cheltenham; On-site; GBP 42,000 - 64,000; Full time

Job summary

A leading defense technology company in Cheltenham is seeking a Senior Support Engineer to maintain critical systems and support software infrastructure. The role requires expert knowledge in operational systems and technologies like Linux, Docker, and Kubernetes. Benefits include flexible working arrangements and a commitment to diversity in the workplace. UK Government clearance is required for this position.

Benefits

Flexible working options

Private health care

Career development opportunities

Performance bonuses

Qualifications

• Hands-on experience in supporting and debugging complex operational systems.
• Ability to manage own tasking and prioritize effectively.
• Experience with monitoring tools and environments.

Responsibilities

• Perform hands-on maintenance to ensure critical systems remain operational.
• Monitor systems to ensure maximum availability.
• Support the development team with critical issues.

Skills

Supporting live operational systems

Linux server administration

Monitoring logs with tools like Splunk

Containerization technologies (Docker, Podman)

Deployment technologies (Kubernetes, OpenShift)

Java and Python application management

Job description

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: UK-Highest Level of Government Clearance TRAVEL: Yes, 10% of the Time

Salary: £42,000 - £64,000

Define Possible at Northrop Grumman UK

At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible.

This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible?

Opportunity:

This is more than just a job; it’s a mission.

As a Senior Support Engineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and organised with a passion for building elegant and stable solutions. You will have the chance to work on a variety of exciting projects with complex challenges within a unique space. You’ll be at the forefront of delivering core solutions that have real world impact.

Our UK Cyber & Intelligence business combines modern software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme.

“My purpose; to lead a team of engineers with the brightest minds, to push the boundaries and define possible together.”

Responsibilities:

• Perform hands-on maintenance to ensure critical systems remain operational
• Monitoring systems to ensure maximum availability
• Support the wider development team in working through critical issues remediate them
• Identifying technical risks/opportunities and proactively developing plans to mitigate and realise them
• Maintain accurate documentation including a record of issues and faults along with solutions
• Implementing DevOps and/or SRE best practices as required on relevant systems

Benefits:

We can offer you a range of flexible working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses.

We are looking for:

• Hands on experience of supporting and debugging of complex live operational systems including monitoring of logs through tools suck as Splunk / ELK stack
• Ability to pro-actively manage own tasking and react to higher priority tasks
• Experience of Linux server administration
• Experience in technologies such as Apache NiFi, MinIO/ AWS S3
• Experience managing and patching Java and Python applications
• Experience with containerisation technologies such as Docker / Podman and deployment technologies such Kubernetes / OpenShift

Role clearance type:You must currently hold the highest level of UK Government clearance

For more information, please contact our recruitment team at [e-mail].

Why join us?

• A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace.
• A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work.
• Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion.

Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.